-
February 2024 by Robbi C.
I had help but the First Lady who helped scoffed at the color of eyeliner I was looking for and left me at urban decay with no other alternatives. The next lady I talked to was fantastic and even double checked a sale criteria and I decided to go ahead and buy 2 of that item. While I was looking for a second mascara one of the associates followed me around demanding I put the eyeliner and mascara in a basket even after I said I was fine. After grabbing the second mascara I was looking for I went to check out and asked a question about the receipt and before I had the chance to finish my question the manager looks at me and says "IFFFF you actually bothered to read the sign you'd know it's buy one get one 50% off MASCARA" after she finished saying this I said I was asking about a 30% off eyeliner sign I saw and she huffed and went to make sure I wasn't lying. I never asked for the manager to pipe in over me asking the cashier if the 30% off had been applied she just piped in. Overall my experience there this weekend made me feel like I was trying to steal the eyeliner and then like I was an idiot for asking a question.
-
January 2024 by Amy Gretzinger
Michel was a great help in finding me the perfect lip stain color.
-
January 2024 by Chad Mowry
Everybody was really nice. My wife was so thrilled with the Rose Gold palette. She wasn't sure to get it until she saw it in person. It was her Birthday weekend and everyone made her special. Thank you so much :)
-
January 2024 by Cass
I went into Sephora today looking for makeup and one of the associates, Elizabeth, helped me pick out the right makeup and shades suitable for my complexion. I just tried the makeup and I’m in love with my look! Love the recommendations.The associates at this location are great!
-
January 2024 by Kylie Batey
I had the best experience at the Bridgestreet Sephora. I came in looking for the Rare beauty concealer and needed some help. Dionne took her time shade matching me, applied the concealer under my eyes, and helped me pick out a powder to go on top. She was so very sweet! She helped several other customers after me! If you ever need help, look for Dionne! She will take care of you!
-
January 2024 by JM
Possibly the worst encounter I’ve ever had with a rude employee. I came to the counter with one item and after the employee told me the total, she asked if I would like to try any Sephora lip gloss or facial wipes. Since she asked me AFTER telling me my total and I had already put my card in, I assumed they were free samples and said sure I would try some. She scoffed and said “They are NOT free” in the most condescending tone. I said nevermind. Not even looking at me, she shoved my bag across the counter at me.I came for one specific item that was a gift that Ulta does not carry, or else I wouldn’t have even went to Sephora.
-
January 2024 by Chad Hunter
Very well organized and clean. Very nice employees very helpful
-
December 2023 by Madison
Michaela is the sweetest person. I’m not sure if she matches energies or if we are just twin flames, but I HIGHLY recommend seeing her if you come to this Sephora!!
-
November 2023 by Laura D
I always have the best experience here but this time topped it off for me Dionne took her time to help me find everything I need! She was so patient with me! It isn’t easy because I have no idea what I was doing and I have really dark under eyes and so much discoloration in my face! She made so many trips to perfect the look that I asked for: a concealer only look and a full face with concealer look. I appreciate her so much!
-
November 2023 by Marcia M
Very professional and knowledgeable staff; they're super helpful and can even help with products only available online. Selection isn't always the best (online has a lot more options, as expected, and some items fly off the shelves) but impressive for the size of the store. I stop in regularly and almost always make a purchase.
-
November 2023 by Sielandra Powell
I believe her name was EVA she help me today on picking the perfect match for my concealer. Thank you so much :). Not only that all the staff were really nice and helpful, will definitely be back to shop again.
-
September 2023 by Clara Baker
A young lady by the name of Makayla waited on me in Sephora and she was super nice and helpful it's the first time I've ever been in a Sephora store because I did need some products. And I bought a cologne that was very nice but she was extremely helpful and helpful very nice
-
September 2023 by Nerèk D.
I'm giving this place a 1 for the mere fact that I came in to try a product asked for a sample and what I got was literally a "swatch test" The manager apparently was the one who poured it for me there is barely any product in there. His team of associates were friendly, but my goodness I guess I would have done better to just purchase a full size product and return if the color that I selected for myself didn't match or simply didn't care for the product for other reasons. Why offer a service if you aren't actually going to properly put ample amount of product to sample in the container?
-
September 2023 by Haley Chance
I had THE BEST experience here with Deidre Thomas today. I know nothing about make up, and when I came in and told her I was wanting, she picked out the best products for me. We had the best conversation the whole hour I was in her chair. I also chose to have her wax my eye brows, and they look the best they’ve ever looked. The whole time she made me feel so comfortable and took such good care of me. She told me what days she works, and I will make sure I go back on those days so I know she will be there. My experience with her today really made me have a great rest of my day. By far the best customer service I have had in a long time.
-
July 2023 by E J
Everyone always treats me respectfully and they tend to have what I need in stock.
