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November 2023 by Dash Merritt
I was pleasantly surprised with the ease and affordability of getting a uhaul. It took just a few minutes to get my reservation made and there were plenty on trucks available on my requested date. I reserved my truck for a Sunday and booked it 4 days ahead of time. The drop of process was smooth and I was happy with the price. I'll likely use this location again when I'm in need of a uhaul.
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November 2023 by Kelvin Warr
My experience at this U-haul was great! The U-haul representative Cache went above and beyond to ensure my U-haul ATV fitted properly. Her customer service was excellent and her amazing attitude was even more gratifying. Cache is definitely a top notch representative at this U-haul location!
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November 2023 by Joni Wilson Thompson
I’ve used UHaul a couple of times this year, honestly I wouldn’t change anything. Even the people that work at this particular location are great. They are so helpful and friendly and even funny!
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November 2023 by Brandon B
This was my first time doing a self service rental. The whole pickup experience was greatly frustrating. The app did not work when trying to initiate the pickup (Android). My wife had to use her phone (Apple) and while she had app issues as well, was finally able to get it to work. Then, we had to wait for her to be called for verification. When the lady called to verify, after my wife confirmed, the Uhaul rep immediately hung up on her. After we both were on hold with a customer service rep, I finally go through to someone that helped us locate the truck in the lot (app did not give us location, only truck #). When getting the key from the lock box, the code given would not work initially. I was given the previous code to which it did not work either. Finally, someone showed up to open (we were trying to pickup at 8am, they opened at 9am) and was able to finally get the key out. The whole experience took over an hour and was not pleasant at all.
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November 2023 by Heather Ellenberger
Do not use this facility if you bank with Chime or a Chime Credit Card. Even though it says right on the website that they excepted all major credit cards and debit cards with a major credit card logo. These men refused to allow me to get the pickup that I reserved because I was using a Visa Chime Credit card.
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September 2023 by Karyn Walker
Brandon was VERY RUDE . I Was getting assistance from his KIND coworker. When He felt the NEED to Unprofessional INFORM me That Debit CARDS was Not Acceptable for PAYMENTS , because People STEAL the Trucks . I informed him I used it to Make the Reservation and Didn’t READ that ONLINE. And It would have been NICE to know before TIME. He REPLIED WELL I TELLING YOU NOW !!! IN the Most DISRESPECTFUL WAY !!!I See WHY COMPANIES are USING COMPUTERS. Humans are TERRIBLE ?
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September 2023 by Shawna L.
Manager was lovely. Clean van n great service overall.
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July 2023 by carcie granstaff
I have used this store several times and have always got great service.
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July 2023 by mickey mouses's rabbit
Do not let them tell you it is ok to drop off the vehicle and leave. Please get final paperwork with final price
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July 2023 by Anna Nichols
Brennan was exceptionally knowledgeable and friendly. I even briefly overheard the owner conversing with employees, and was impressed with his kindness and patience. I like doing business with people who are professional and knowledgeable. I went out of my way to do business with this location(rental equipment this trip) and I would do it again.
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July 2023 by John :D
My moving van was ready for pickup when I requested, and dropoff was really easy. The staff were helpful and friendly too. The gas gauge was lower than reported, so if I had filled the tank to meet that I would've spent an extra $10. The staff took care of it when I brought it up, I think if I didn't have to catch that, the experience would've been perfect. But things were still great, thank you all!
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June 2023 by R B
Easy return but the guy inside store was unbearable. The person outside was nice and helped a lot.
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June 2023 by Stuart Biss
Charged twice, 2 different amounts and no receipt emailed after return!Very poor
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May 2023 by Thomas Wisinski
This is a huge facility with plenty of vehicles and trailers.
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January 2023 by hunter nickoles
It's a nice facility only with the exception of their winter maintenance. I went to get my storage and it's on the third floor and I'm having to get appliances and go down the stairs because the elevator is inoperable. This all happened because they didn't maintain their pipes and had a giant water leak on the first floor which could have possibly ruin other people's storage.
