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February 2024 by Anita J.
I was trying to remember the name of the young lady that helped me. And I couldn't so as I started to read all of the other excellent reviews, I recognized it, Michelle she the greatest. I'm still waiting on my furniture to be delivered and I'm already satisfied so, the shopping was great.
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January 2024 by Kelly M.
We furnished our entire home with furniture from University Gallery! Dedicated staff, very easy to communicate with, and attentive service! Michelle was the first staff person we worked with, and she's amazing. She has great style sense, and she was able to help me pick out fabric from endless choices. She even came out to our house to take measurements so we could custom design the perfect sectional! They have a LARGE selection of furniture brands they work with that you choose from their large kiosk, so I had more options than I knew what to do with. But, Parker and Michelle helped me narrow it down easily based on my style. I would recommend to avoid selecting any furniture made by Ashley. One of the beds we purchased was an Ashley bed, and they were very ineffective at shipping their product out. We waited an additional five weeks. There are so many brands to choose from, so don't worry - just don't go with any Ashley furniture. Parker went above and beyond in all aspects! When we encountered further shipping complications out of University Furniture's control, Parker personally went to the Fed Ex facility to retrieve our furniture and delivered it immediately. It was a great experience working with University Furniture!
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October 2023 by Rosie
Received my dining table from UFG today. It is perfect. I appreciate all the in-store help I received and the great delivery service.
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October 2023 by Anne Kibble
Parker was such a great help in a moment of need! I needed a piece for my bed because another furniture company didn’t tell me that I needed it when I initially ordered the bed so I called University Furniture Gallery hoping they could help and they worked fast and efficiently!! So thankful for their help.
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September 2023 by Michael and Desiree Walker
Chair ordered and wasn’t told fabric out of stock until 7 weeks later. Ordered new chair, another 5 weeks went by - no update, no communication. I had to call to cancel the order after 3 months. 1 week later the store calls to tell me both chairs in after order was cancelled. No apologies, no offer of a discount, just ‘yeah, it took a hot minute’ and ‘talk to you soon’. Very poor customer service and communication skills.
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July 2023 by Lee Alley
Best furniture store in hsv hands down! The family that owns it will work with you and are super friendly!
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July 2023 by Bonnie Rausch
I went to University Furniture Gallery to purchase a king mattress, boxspring, and frame. Michelle Bardgett helped me stay within my budget. This was on Wednesday and I told her I really needed it by Friday. They delivered the very next day. Two gentlemen delivered the bed and set it up quickly. I am very happy with the entire experience. The bed is very comfortable and exactly what we wanted. I appreciate that Michelle listened to what I wanted and that I had a budget. She didn’t try to sell me anything outside of my budget and in fact, I went under budget.
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July 2023 by Taylor Parsons
Absolute best shopping experience I've had! Shopping for furniture is usually very stressful for me; but the owner and employees here were very patient and helpful; they even took the time to explain each item and it's fabric and why it would or wouldn't suit my needs. If you need furniture, this is the only place in the Huntsville area I would recommend!
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July 2023 by Tracy H.
My experience with furniture shopping has not always great. This experience was incredible. Michelle was simply amazing and understood my wants and needs. She made it so simple even when I started to panic a bit. Then the amazing experience continued when the delivery guys got to my house today. They made sure it was placed where I wanted it and was willing to move it around until we placed it where I liked it best! Please give them a visit when your furniture shopping you will not be disappointed.
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May 2023 by Shay
They were all super nice and helped us stay within our budget while still finding us what we were looking for in a couch. Michelle Bardgett was particularly helpful. They got it delivered quickly and for a bargain. Definitely recommend!
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March 2023 by Glenn Medina
Michelle, Parker, and their team are rockstars. The service is sincere, and the prices (and delivery fees) are professional and unbeatable. Thanks for making my move-in process simple and easy.
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March 2023 by Cory Price
Just bought a couch and loveseat from here recently and they were amazing. Great selection of furniture and the service was outstanding. They were so nice and walked us through how you can select different color schemes (if available), etc.
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February 2023 by K Guilliam
Great varieties of furniture. More reasonably priced than most furniture stores. Service was good.
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October 2022 by Kory And Marty Alfred
Best furniture store!! They go the extra mile. Great selection
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September 2022 by Shawn Gjuraj
Don't let the outside of this store fool you ! University Furniture is full of nice quality affordable furniture , service is over the top helpful and professional . Delivery service was amazing on time precise and careful . University Furniture cares about their clients
