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January 2024 by Morgan Vines
Came here to get my passport. The associates were very kind and went out of their way to help me. Thank you!
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September 2023 by Monica
Very attentive and helpful manager and employees. When I tried to contact the 800 number they wouldn’t help, but this team did. Very grateful to them!
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April 2023 by Samurai Jacques
Worst pharmacy ever, chronically late for everything, don't give you an estimate for pickup but will message you five minutes before close to come pick it up. Inexcusable
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March 2023 by L Browne
This pharmacy lacks professionalism as well as compassion for it’s customers. My 72 year old Mom was in pain after a procedure and I asked if they could expedite her pain meds. I tried to call them once I got her home and explain to them once again that she was in a lot of pain. The young lady that took the call was rude and apathetic and did not try at all to accommodate her. I went back to the store and had them return my Moms prescription and went to the Walgreens on Brandon Street. I had my prescription filled within 10 minutes. If you are looking for a pharmacy that cares about your needs this is not the one! I implore you to please go elsewhere!!Just a Word of advice to the staff, if you don’t have the compassion it takes to be in healthcare please do this community a favor and find another profession!
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January 2023 by Nicole Matthews
Horrible horrible customer service. These people will not answer their phones, not even to ask if you'll hold. The pharmacy kept picking up the phone then placing me on hold without saying a word. They lied stating my prescription needed doctors approval so they would not have to refill my prescription. BP meds aren't meds that need to be put on hold if not necessary. Incompetent and unprofessional. I went to the Whitesburg location and they filled my prescription immediately.
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January 2023 by Cassie K.
A horrible pharmacy. Horrible customer service. Never had a good experience here. They say it takes HOURS to fill a prescription (why) and they will call you when it is ready. They never call. When I go to the store, they stare at you while they stand around just talking to each other instead of helping you. I called this morning to refill my BIRTH CONTROL that I'm supposed to start my second pack of tonight. My husband went to pick it up, they say it is not ready and that it won't be ready until tomorrow. The prescription is there, the employee is there, my husband is there .... Why can he not leave with the prescription? It is not a narcotic. It is BIRTH CONTROL. I can't make it make sense. I would never in my life recommend this Walgreens to anyone and I am baffled that they have remained open so long with such poor customer service.
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December 2022 by Ashley Battle
Very organized! Prices easy to find. And quick check out.
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October 2022 by Becky L.
Friendly cashier's and fast and courteous service.
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October 2022 by Goose God
Slowwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwww just like the Wendy's on Sparkman. Take your pharmacy care elsewhere. No excuses!
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June 2022 by Regis Bell
My mother was just released from the hospital. Very much in pain and not feeling good. Had an entire hour before closing and we were turned around it told to wait and pick up in the morning. that’s ridiculous!!! So she should suffer all night because your too lazy to fill a prescription!!! Well deserved 1 star review!!!
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May 2022 by Eder Nieto
They don’t update you they won’t call you when your prescription is ready , and then they don’t mention what they need from you in the beginning… they just waste your time… just get your pharmaceuticals from the hospital, your better off doing exactly just that
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January 2022 by Melissa Pitts
I visited this Walgreen's location on December 24th because I was having difficulty getting my 70yrs old mother's pain medication filled. On the 23rd not only did the local location on Bob Wallace not have enough to fill her script, I sat in the parking lot & phoned 12 different pharmacies in 1 1/2hrs & no one had them or could fill them without filling another script with them (which she didn't have). My mom missed 4 doses of meds she's been for years. Next day I pleaded my situation with Janice at this location. She took time on a very busy day & made a way to get my mother her meds. It cost us over $60 in cab fair. I waited for an hour n a half (masked up) inside. Every employee that I saw was working very well & constantly to serve all customers. They were all multitasking very successfully. Thank you all but thank you Janice mostly. Y'all were Christmas angels! God Bless you all
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January 2022 by Sebastian Weisser
Recently moved and little afraid to leave my old Walgreens. But this location is so close to my house and pharmacy has been great. I know they are overworked and covid strains everything. But for what’s happening they keep on and smile
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November 2021 by Marc Wallace
Very understaffed been waiting on my meds for three days when they have known for months!Went down to The other store and got filled and a flue shot very professional and a whole lot less aggravating! I will never go to this Walgreens again or in another life!Horrible !!!
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September 2021 by Michelle Sibley
Great prices on prescriptions very friendly,courteous and professional customer service ...