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December 2023 by James V.
Placed a $250 grocery order. They delivered about $65 worth; delivery person even took a picture of the groceries on the porch. Clearly it doesn't look like $250 worth. Called and they said no refund for what was not delivered and they will not be delivering what was missing. Am going to the store to see them in person. Then the BBB. This will not be the end of this story
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December 2023 by Ashley S.
This is probably one of the worst Wal-Mart's I've been to. I'm not a fan. They are not well organized and usually out of stuff. I had gone for Easter stuff and they literally had no Easter Candy. Fast forward went for Halloween stuff and the boxes were all over the place, not unpacked or displayed properly in the clothing area. Was a disaster trying to find leggings.
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October 2023 by DJ Pro
Insurance fraud. Beware. If you don’t get the full prescription demand they change it in the system as the print out still says full amount dispensed. As such, when you try to get the rest or a refill there or another pharmacy and you can’t bc it shows as filled. Had to pay out of pocket May 2022 bc this happened for medication that should’ve been covered, and can’t get filled from another pharmacy currently bc when they run it through insurance says too early to pick up as this happened again this year. That is insurance fraud saying an amount was dispensed when it wasn’t.A pharmacist at another pharmacy told me this when I called to have it a new prescription of the same medicine sent there instead and told insurance says it’s too early… I told them the concerns and they were appalled for me.
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April 2023 by Kathy L.
We needed to pick up a few things and Walmart was the closest store. We arrived at 10:30 on a sunny day. The entrance closest to the garden center did not have wipes to clean the shopping cart handle. As we walk in I notice two Walmart employees blocking an aisle to prevent access. That seemed odd. We walked over to where the eye drops are located. I was surprised to see the shelves were not fully stocked. Hubs picked out his drops and we were off to the food section. I notice Walmart is slowly removing name brand goods and stocking their store bran, Great Value, more often. I will remind myself to buy French mustard elsewhere. This Walmart used to sell it. The pasta I used to buy here also has to be purchased at a different store. The produce wasn't as fresh as I would like so I only bought a few things. The frozen vegetables were stocked and I did pick up a few packages I needed. Overall going to this store to shop for food would be a deal breaker. If I needed home goods or kitchen small appliances I would come back.
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April 2023 by Christine B.
The website says the store is open til 11 pm on Saturday. However, no department answered from 10:30 pm on. April 15, 2023
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March 2023 by Tim M.
Continually screw up my pick up order or leave things out. I'm sick my wife is sick and we are trying to put together my Mom's 90th birthday party and they leave out the 8 club sodas I had ordered. I call the store and pick option 4, which is the online and pickup option, they tell me they don't handle my problem and give a telephone number to call. I call the number and they want to know what car I am in. I said I am not in a car I am at home. He said how am I going to bring your things out if I am not there. I said I don't want the things I want a refund. He said you have to talk to my manager who is not here or call the store. I call the store and pick the operator option and after 6 plus minutes someone picks up the phone and hangs up. I want my money back. I guess I am going have to start using Kroger all the time. They don't ever screw up.
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January 2023 by Richard R.
I came back in the store at 6:00 p.m. after making a purchase at 5:30 . There were several employees blocking anybody from going to the return desk saying that they were closed because they didn't have enough staff and there were 3 employees standing there telling people that they were closed . To me it seems like somebody needed to quit blocking people and get behind the desk and do their job . The Walmart on Drake Avenue and l&n drive is the worst Walmart I've ever been to . And my experience at that Walmart most of the people working there are what I refer to as useless.
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December 2022 by Tre'Shell Clemons
Good luck getting someone to answer the phone I’ve called 4-5 times with ZERO answer!
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December 2022 by Eva H.
Read all the reviews of this Walmart. Do you see how they are all complaining about the Black staff? Racist much? The real problem with this Walmart is NOT the staff, it is the absolutely ABYSMAL clientele. Do you remember the website "People of Walmart?" If it still exists and you want to have a prime submission, go to this store and just start taking pictures. We went for moving boxes (three times, because of course we never had enough and they're the cheapest supplier) and packing tape. In those trips we experienced: A fight in the aisles People yelling at us because we "didn't get out of their way" What appeared to be a cardiac event Folks not "understanding" how a credit card machine works And a super nice lady at self checkout giving us an insane deal on some boxes because of all of the hell we'd been through at this apocalypse of a store, then the barcode on the boxes didn't scan Don't blame the store employees, this place is just filled with the dregs of humanity shopping at it. Cheap moving boxes, though!
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October 2022 by Danny Goodman
Came through in the pandemic. More than I could say for some governments. Hell, the pharmacy techs and pharmacist were also fantastic, the embodiment of good customer service. Idk, those folks really are the human element of this huge multinational corporation that was capable of distributing the vaccine better than some governments. Pay them more. I love you Wal-Mart, only because of your employees. Pay them more.
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May 2022 by Christina H.
I went in the garden center today to get a few outdoor items. There are employees standing at the entrance but do not open a register. I was told to check out inside. I went just inside the doors (near toys) and no one at that register either. I had to go to mail registers to check out. I'm young enough it's not too big of a deal, just an inconvenience. Then I noticed an older gentleman having to do the same thing and was parked a few cars up from mine. I look around, no cart return for us. I offered to take his cart. Shame on Walmart for not considering their customers. Don't pay an employee to stand there if you're not going to open the register. Just don't even open the door on that end so everyone knows checking out is not an option. I will travel 15 minutes further to go to Hampton Cove where it's both cleaner and registers are open where ever you choose to park.
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March 2022 by Sadie Lynch
Love this pharmacy great customer service ?
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December 2021 by Daniel Goodman
Came through in the pandemic. More than I could say for some governments. Hell, the pharmacy techs and pharmacist were also fantastic, the embodiment of good customer service. Idk, those folks really are the human element of this huge multinational corporation that was capable of distributing the vaccine better than some governments. Pay them more. I love you Wal-Mart, only because of your employees. Pay them more.
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December 2021 by Tammy Harper
Dropped a prescription off, and they told me it would be 30-45 minutes until pickup. I went back in 45 minutes, and I was told again that it would be another 45 minutes because they had "just gotten" the prescription that I had personally handed them 45 minutes earlier. I understand there are mess-ups, but niceness goes a long way. Nobody looked in a hurry to do anything at all, and they made me feel as if I was the one who hadn't done something right. Come on.....be nice. We're all in the struggle together!
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September 2021 by John S.
This Walmart of full of racist black supremacists who hate white people. Corporate needs to get involved and fire everyone from top down who allows these racist people to insult and berate customers just for being white. Horrible establishment and shocking that we allow racism and black supremacy to thrive in 2020!