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October 2023 by James Ervin
I have called yesterday 100× no answer. Today only about 50× no answer. What a bunch of joke's
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September 2023 by Johnny B.
This location was always been super friendly and helpful. I don't understand the negative review my experience has always been very good.
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September 2023 by Tyler Strelesky
I’ve never had a problem with a Wells Fargo until I started to frequent this location. Ashley or Jasmine (she’s so bad at her job that she doesn’t even have a consistent name on her receipts) the teller is the most incompetent employee I’ve ever came across at a location. She messes up my withdrawal or deposit every single time. She literally has never completed a transaction for me in the correct fashion. She’s inconsiderate, rude, and lacks any competency. It blows my mind how bad she is at her job. I literally have to double check everything she does because she cannot be trusted to do it correctly- that is a major concern for someone who works at a bank dealing with money.
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July 2023 by Burns Smith
Does not answer the phone. Does not call you back when a call back has been promised. Does not return voice mail. Find a different bank.
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June 2023 by Samantha Godsey
I've been inside this branch a couple of times and they have always been quick, friendly, and gone above an beyond to take care of me.Today Mona helped me get a roll of gold dollars together and went out of her way to make sure they were the gold colored ones as they are part of a gift and it was very important to me.
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January 2023 by Rose Marie
Just Called 1-10-23 and the automatic recording says they're permanently closed at this location.
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December 2022 by Helen D.
This branch is not very customer oriented I have a problem and can't get anyone to help this has been going on since the end of Sept. got a call On a SATURDAY morning debit card compromised What can you do on SATURDAY absolutely nothing. But even better I got a call CHRISTMAS EVE at 8:00 am new debit card compromise same thing what can you do on CHRISTMAS EVE when iI can Ever get this corrected I'll go to another Bank!
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May 2022 by Brittney Sumners
I always have amazing customer service at this location. Ryan was exceptionally awesome and actually help me save money as well because I was unaware of the direct deposit form for new employment. He’s extremely knowledgeable and has amazing customer service. He deserves a raise. Thank you!
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January 2022 by Jess Nelson
Posted no hours for the holiday. I drove all the way there because i have no ATM card due to the holiday and there closed. Now i cant even enjoy my christmas is gulf port because i cant get money. Thanks
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December 2021 by Shannon Davis
They were very friendly about my unique situation. Ashley was professional, kind and patient. I will continue coming to this branch for future appointments and financial needs.
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October 2021 by Ashley D
I don't understand why you have closed the one and only Wells Fargo in South Huntsville. It doesn't seem fair to allow all the banks in North Huntsville to remain open. We shouldn't have to drive across town to get access to our money. Please reconsider temporarily closing down one of the North Huntsville branches and reopening this one. Thank you.
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September 2021 by D.M. Brooks
This location is phenomenal. They offer the hometown feel of a credit union while providing the convenience of a bank. Everyone I have dealt with has given superb customer service. I've noticed the tellers are always smiling, the bankers take the time to greet and assist customers in the lobby when a line forms, and the bank manager, Jason, always offers a wave and smile when his door is open. They make me feel welcome, even though I don't YET possess a million dollar account they appreciate that I have chosen them to bank with.
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June 2021 by Kate Mousel
Wells Fargo has closed or severely limited services and hours in SE Huntsville. We have been long time customers but having to go downtown for full service is making me rethink continuing to use them as our bank. Today the ATM at Carl T Jones was not operational for getting cash. Because my time was limited I ended up paying a $3 fee at the ATM at Publix. And this was not the first time.
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June 2021 by Rachel Sanders
Jason was amazing!
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December 2020 by Lady Tarkleton
I don't understand why you have closed the one and only Wells Fargo in South Huntsville. It doesn't seem fair to allow all the banks in North Huntsville to remain open. We shouldn't have to drive across town to get access to our money. Please reconsider temporarily closing down one of the North Huntsville branches and reopening this one. Thank you.