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March 2024 by Kristie R.
The car they attempted to give me is absolutely filthy. The inside has dog hair, dust and dirt on the seats and floor. Absolutely ridiculous. Do better Enterprise at Crestwood. The young man who was helping was very apologetic and the car wiped down. The inconvenience of it all is just flat out poor customer service. I would not recommend this location.
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February 2024 by Amber Epting
Car was supposedly ready, but the rep at the store wanted to go through my phone and all of my apps for proof of residency even though I had already gathered my forms. Made me late to work.
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January 2024 by silverio Rentería
Place with good service and easy rentals and friendly people
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January 2024 by J Rock
Great, fast and organized
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January 2024 by William Johnston
Excellent. Good help when arranging rental, but the gentleman that not only brought me the car but also took me to pick up my car was great. He goes by initials, I think J something was absolutely great.
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December 2023 by Erica Durr
They are very professional and Igot a nice car for a reasonable price.?
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December 2023 by Ray Busler
Impossible to get a quote from this company location. they must be either non competitive or ashamed of their rate. Ray Busler- Attempted Customer
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December 2023 by Catherine Moore
Went to p/u SUV rental for Thanksgiving trip to Sons house in TN, they brought around a VMW and it was GORGEOUS! The drive was sooo good, I am re-renting for Granddaughters cheer competition to Pigeon Forge this month. Thank you Enterprise Rental Car.
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November 2023 by a jamison
Great service! Cheaper rates than around. Great experience for my first time renting!
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October 2023 by CJcool Books
So many years of renting cars from different places but the is the most nice wonderful place to rent. Alabaster Al
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October 2023 by Timothy Boshell
I was in and out in 10 minutes. The return was was even faster. For these reasons, I highly recommend Enterprise.
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October 2023 by James Barlow
Love my enterprise family over at this location. They have taken care of me over the past couple of years. They are always kind and accommodating and do their best to help you out. They have a new addition to the family named TJ! I appreciate the help he gave me on my ride to and from the facility. Very kind guy, I am excited to work with him this travel season.
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September 2023 by Nikki Nicole
Everyone is professional and Customer service focused. With exception to the young lady working at the front counter. She doesn't seem motivated to satisfy the Customer like everyone else in the office. Quite frankly... she's rude. I would easily rate 5 stars, if not for her rudeness.
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August 2023 by Teria Peterson-Vines
Always a pleasure to rent with Enterprise in Irondale....except this month I've rented twice....first time......wanted to do some riding...but oil light kept coming on...next time rented .....needed air in the tire, no wiper fluid....and red dirt in and around vehicle.......love renting but lately they need to service the vehicles and really keep them clean....I don't want to rent a vehicle and pay someone to clean and service the vehicle too.
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August 2023 by Daisy Lily
Bad customer service. Alexis Bunn is very rude, I reserved a car that I didn’t get, and I walked to enterprise and walked home. I will never rent a car from enterprise I’m a plus member, and been renting for years. She offered no help and the mistake was on enterprise, she was very nasty and aggressive she was making ugly faces and her body language was hostile. I’m very disappointed I contacted customer service twice and she told me the rate wasn’t modified and I was giving a confirmation number that she claimed wasn’t in the system. I’m very disappointed!!!!! I will never rent from enterprise again!!! She didn’t try to accommodate me at all no help!!! I’m veryyyyyyyyyyyy upset!
