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March 2024 by Vivian Jones
Ghali Bazzi has helped us with our past two purchases at Mercedes . He has made the experience as smooth and fun as it should be! Its a treat to be at the Mercedes showroom. The cafe is great and a treat to grab some good food while waiting and filling out lots of forms. Ghali is the total professional and great explainer of all the details of a new car. We will return! Thanks, Ghali and Mercedes.
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March 2024 by Jonathan Moore
Only place within a 2 hours drive that services sprinters, but no one will make an appointment for service. Get transferred around to voicemails.Finally, I got someone on the phone who was very helpful.
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February 2024 by Jimmy Raines
Arsenio Eatmon is the best.Professional,courteous,knowledgeable and helpful.
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February 2024 by Brenda Ogle
Buying a car can be stressful, but working with my Sales Consultant, Ghali Bazzi, made the process much easier to navigate. Ghali was nice, knowledgeable, helpful and patient while guiding me through a process I quite frankly had been dreading. He helped me find the right car for me, within my budget, with no pressure. I am extremely happy with my purchase and experience. I highly recommend both the Mercedes Benz of Birmingham dealership and their sales Consultant, Ghali Bazzi.
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February 2024 by John Kimbrell
Our sales consultant Djiby Tall was very helpful and professional.He was a pleasure to work with and I would highly recommend him.
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February 2024 by Vicki Goldstein
I had a very good experience with their service department. Tory was my contact person. He was efficient, kind and patient. I appreciated everything that he did for me. Thank you.
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February 2024 by Kaustubh Udipi
Astounding customer service experience. If you want a knowledgeable and witty customer service experience, I highly recommend asking for Donovan!
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February 2024 by Max Syerov
Don’t trust this dealership. I was trying to buy a luxury car for my business. First it was posted for 213k, then after my conversation with Djiby and discussed total amount, suddenly it was 12k greater than provided over the phone. Such a scam… very disappointed
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February 2024 by Lo Reichert
Im Fortunate to work with Brooklin at Mercedes Benz of Birmingham. Brooklin is outstanding! She is straight forward,, knowledgeable and works very hard to insure customer satisfaction. I would definitely ask for Brooklin again specifically for any of my auto needs. This was the best experience I have ever had working with a dealership. Highly recommended! New customer! Lo R.
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February 2024 by J Nic
Knowledgeable and friendly staff. Someone always ready to assist.
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January 2024 by Breana Knott
Trent Tate was who helped me the entire purchase. He ensured that my first car purchase out of college was a breeze. He’s super personable and patient. (My parents and I had A LOT of questions about which SUV was right for me.) From beginning to end, he was a great sales representative. I would recommend him for any purchase.
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January 2024 by Holman Head
I had a great experience with Greg Forrest on our GLC. It came in just like we ordered it and was set up perfectly.
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January 2024 by Catherine Phillips
I had the pleasure of working with Greg Forrest Jr. and I couldn't be happier with the service I received. From the moment I walked into the dealership, Gregs professionalism and knowledge were apparent. He took the time to understand my needs and preferences, guiding me towards the perfect car that checked all the boxes. His attention to detail and commitment to excellence made the entire car buying process seamless and stress-free. I drove away in my new car, confident in my purchase. If you're looking for a car salesman who goes above and beyond to provide outstanding service, I highly recommend working with Greg Forrest Jr at Mercedes-Benz of Birmingham!
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January 2024 by Ron Bonds
I had a great experience buying my vehicle here. The staff went above and beyond to help me get my vehicle and then through extras that were not expected just yo make the deal that much better. I would highly recommend them if your are looking for high quality vehicle.
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January 2024 by Art10E E
The lady was nice, and gave me good info about a vehicle warranty.
