O'Reilly Auto Parts in Irondale, Alabama is a reliable and helpful automotive parts and services store. Located at 1709 Crestwood Boulevard, this store offers a wide range of products, including parts, tools, and accessories, as well as various services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The store's staff is generally described as nice and helpful, with one customer praising the exceptional service provided by an employee named Curtis. He was able to find the necessary parts, install them, and ensure the customer's truck was running properly, saving the customer a significant amount of money. Another customer appreciated the staff's prompt and friendly assistance when they needed a new battery. However, the store has also faced some organizational challenges, with one customer noting that the staff was unsure about the availability of certain brake lines. Additionally, one customer was not pleased with the level of courtesy and customer service during their visit, indicating that the service is normally superb. Overall, the O'Reilly Auto Parts store in Irondale, Alabama is a reliable and convenient option for customers in need of automotive parts and services, with a staff that is generally described as helpful and friendly, despite occasional organizational or customer service issues.
Went in ordering an ignition coil which they told me would be an hour to deliver to the store. I went back 1.5 hours later and they tell me the person lost the coil and I would have to travel to another store. Very inconvenient and a call would have been nice
August 2025
Amazing staff. Very polite and helpful. I appreciate the service
June 2025
Didn't have what I needed, but the staff was helpful. Prices are okay. Location is good right off the main road, big parking lot. They do accept the car care credit cards here. Typical auto parts store. No bolt cutters are available here. Easy to find.
