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November 2023 by Michelle Byrd
I will NEVER come to this place ever again. They have constantly scammed me. They even ask customers to write 5 star reviews for a so called discount. They left off the bolts which made the car extremely unfit to drive! That was the last straw!
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November 2023 by Katja Olari
I came today for a tire rotate and balance. I was able to easily make an appointment online and walked in to immediately have my car taken back! I was given a price for the service before and an explanation of what the services would be. I had misunderstood what rotation service was available because I had purchased my tires through Mavis and they not only clarified how the discount worked, they gave me the rotate and balance for free because they said it should have been better explained when I purchased the tires. I can’t speak more highly for the customer service and kindness they offered a tired mom with her baby in tow! Thank y’all, we will definitely be back in the future!
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November 2023 by Joseph Frank
Mike, the store manager was super helpful! The waiting time was very reasonable. Shalen was friendly, knowledgeable, and professional! Thank you guys for being so helpful and for getting the job done so efficiently!!! God bless you!
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November 2023 by Deidra Martin
I took my car to Mavis for quite a bit of work, tires, front wheel alignment, starter, shocks, etc. We had a few hiccups along the way, but the manager Michael made sure I was satisfied with the service and the work done on my vehicle before I left. So overall Mavis showed good customer service and they have reasonable prices.
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October 2023 by Chris Wilson
Randy and Michael were angels getting us back on the road for our emergency pit stop. We hit a semi trucks broken tire tread that slashed our passenger side tire. They got us back on the road Pronto. Also noticed cupping on the inside of three rear tires. It was a rental and they knew it and didn't have to say anything. But kept our safety front and center as part of their service. The ticket had everything in detail so we can work with the rental company on the factory defect. Thanks again!
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October 2023 by Gracie Castleberry
We had pulled off at the McDonald’s next to Mavis and noticed something off about our transmission. Courtney and Dee were so kind as to help us out with tools to try to take apart the transfer case on our Dodge Ram 2500 (even though it’s not their specialty). They were so helpful and patient with us and took a look at it themselves. We can’t thank Courtney and Dee enough for helping us out on our cross country trip. Don’t take your business anywhere else, these guys have hearts of gold!
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October 2023 by Anna Barton
Stopped in on a Sunday because I was having issues with my tires, and I know nothing about cars. Shalen got out in the cold and rain to check the tire pressure and corrected the issues for me. He was very kind and offered excellent service. Having no family in the area, it meant a lot to me!
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September 2023 by Jo Mo
These people will rip you off! My buddy bought a truck that for some reason had two tires of different size. All brand new. Told them he needed the old ones back cause they are worth 350. He waited two hours to get two tires swapped and then they said the recycle guy got them. Which is a lie cause he waited and didn't see anyone come get used tires. Shady company doing shady work.
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September 2023 by William Maxwell
Shalen was life saver. I had a bad tire and live an hour away. I pull in to Mavis and he took care of me right away. He was friendly and very professional so I will definitely be coming back to this location for my car need.
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August 2023 by Rodriguez Watkins
2nd time coming to Mavis for my oil change and everything is always done to my liking. I’ll always come here for my car needs. Shalen always is very attentive and even gives discount for oil changes for continued service with the company.
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August 2023 by Rob Hayes
i was simply having my tires topped off… Shalen helped me and went above and beyond by topping off all my tires and by being happy and welcoming with his conversation… good hire Mavis…!
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July 2023 by Kathy Lightsey
I was going to be late for my appointment to put on new tires, so I called to reschedule for another time. They told me to come on in anyway. The staff were great and took care of all my questions and were able to get my tires mounted and balanced as well as a front end alignment for me as well. Checked my brakes and pads as well, a good experience. I would recommend if you have auto needs you go and see these guys. They did a good job for me.
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June 2023 by Kathy Wolford
Recommended by a friend and her coworkers.Brought car in for a set of new tires for my son, ended up needing only 2 front tires and some other work which fixed the tires being unevenly worn.People very knowledgeable and helpful.Son happy with the car since he puts a lot of weekly mileage on it and I worry less about his safety. Thanks.
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May 2023 by Donna DeMedicis
The staff at Mavis Tires were exceptional. I stopped in and asked if they could check under my car. I plastic bag that I had run over lodged around my muffler. Very dangerous! They were so kind to lift my car and pull it off. Thanks to the employee who made my day and sent me on my way. I will remember this kind deed and the next time I need brakes or tires, they will be my first choice!! Thank you so much!
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May 2023 by G Haley
Not only did these guys help me out the most, but they were quick and literally the nicest people! Shalen made sure my experience was smooth and easy & I will drive out of my way to come to this location from here on out!
