The AT&T Store in Jackson is known for its excellent customer service and knowledgeable staff. Customers frequently highlight the professionalism, patience, and friendly demeanor of the employees, particularly one representative who has been praised for her amazing support and ability to find the best deals. The store offers a range of products, including phones, tablets, smartwatches, and connected devices from popular brands, along with flexible wireless data plans suited to various needs. Visitors appreciate the store's welcoming atmosphere, which makes them feel comfortable while they wait for assistance. Even during busy times, the staff is dedicated to helping customers, ensuring that issues are resolved, regardless of how long it takes. Many customers express their satisfaction with the in-store experience, especially in comparison to the challenges of dealing with customer service over the phone. Overall, the AT&T Store in Jackson stands out for its commitment to customer care, knowledgeable employees, and a wide selection of products and services, making it a preferred destination for those looking to upgrade their devices or resolve billing issues.
That Courteney Davis … baby I love her she was able to help me soon as I came in, I love her customer service skills . She truly deserves a raise I love everything about her 🥰.
August 2025
If you need a new phone go see Antionette. She is very knowledgeable and a pleasure to deal with.
March 2025
Antionette was very amazing !!! i would definitely recommend her to anyone. Her patience, professionalism, and attitude had me sold. she also took time to find the perfect deals for me and assured me at&t is the phone company i want to stay with forever!! she also made me feel very comfortable and at home while i waited
