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October 2023 by jill wilson
The people in this store go ubove and beyond to help. I bought a recliner with no warranty. And when it broke 5 years later they fixed it for free. Love this store!
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September 2023 by Wynetta Evans
This is my second time dealing with badcock the first time had no problem paid them off and bought a rug for 147.00 dollars on clearance and it was no tax day left the store oweing 147.00 dollar's gets my bill in the mail 247.00 dollars they are not telling you about a 99.00 annual fee Never Again Badcock People Before You Buy Make sure You Ask About The Annual Fees Because You Will Be Stuck With It
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August 2023 by Brian Dunn
If I could give -5 stars I would. Bought a reclining electric love seat and bought the extended warranty 2 yrs later in March of 23 the right side broke we called and they sent a repairman in April, who looked at it, and said it needed parts which he ordered in April. We were told could take upto 90 days. Meanwhile, it shipped to badcock in May. Noone called so we wanted the full o0 days. Then went and picked up the supposed correct part. Fast forward 5 weeks and the repairman comes out. Then tells us it's the wrong part that badcock gave us. Now they have to find our part and if they can't we have to reorder and wait several more months to try again. It seems this company his run by idiots. I will never buy from them again. I advise everyone to look else where for furniture because Badcock is terrible.
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August 2023 by Cheryl H.
Don't do it. It will fall apart. The store in Florence won't stand behind it either. Bought a reclining love seat the 1st broke in do time and I had to use the insurance. The second one the pretend leather is all cracked. So bad around the arms all you see is cloth! Buyer beware.
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April 2023 by Sheree Smith
Hands down the best around , I don’t care what anyone says . Destiny was our Sales Lady and was awesome. The whole group was awesome , the delivery gentleman was super nice ?. I had some issues and they came right out and helped make sure they were taken care of . Now TD’s furniture on the other hand is a different story for another time . Buy from Badcock not TD’s !!
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January 2023 by Reba Aldridge
Friendly sales representative, furniture priced reasonable reasonable, appreciate my furniture
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October 2022 by Jeannette Silverman
Excellent customer service. Great prices and selections. Plan to keep purchasing items at Badcock.
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October 2022 by Sasha Hall
The selection and prices were ok so far as I could tell. I was actually too distracted by the salesman. I truly wish I had gotten his name I would definitely have called him out! When my husband and I entered the store he greeted us as one would expect. However, when we told him we were just looking around he continued to walk around with us. Then when I told him we were just looking and we would find him if we needed help with something he continued to follow us around the store at a very close distance. So close that I almost bumped into him when turning around. It was very uncomfortable and made shopping and discussing options privately impossible. He made us feel like he thought we were going to steal a couch or something!!!!A few days later we went back only this time we were more dressed up rather than jeans and t shirts. This time we were greeted and left alone. That tells me they judged us by our jeans and tshirts! Not buying anything from someone who doesn't treat jeans and t-shirt people the same as business casual dressed people!
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September 2022 by Chris Segraves
Ryan was a great help! We had an awesome buying experience, and we will definitely be back to purchase more from Babcock thanks!
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February 2022 by Robert Stephens
Always helpful and makes the shopping experience pleasant
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February 2022 by Shawn J.
Went to look for living room furniture a few weeks back. There was not any other customers in the store. Which I thought odd for a weekend. Found a whole set I liked and also an extra damaged matching chair in the "clearance" section. Wanted to buy it all and pay in full that night. Since the damage on the extra chair was on front and very noticeable, I requested a discount on the that chair price. Was told by the salesman the manager had to call me on Monday for that. He did, late Monday afternoon, and took the stance that he had already discounted it some and that was all he would do. They lost a sale of 5 other pcs of furniture over not wanting to work with me over a damaged piece. I went back 3 weeks later just to see and the set was still there. I am fully aware that one 4k sale is not going to make or break this business but it should matter.
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January 2022 by Leigh Harding
My husband and I love Badcock in Jasper. They are always so patient and try to get me exactly what I want. I drug, sales associate, Chris around the store for about an hour before I could decide on a dining room set. He was very patient and helped me make up my mind. The store manager, Don was there. He introduced himself and was with us every step of the way. We have purchased living room furniture from them in the past and our experience then was just as pleasant as it was this time.
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December 2021 by Tina Mckissack
Prices are reasonable, wide selection of furniture, staff friendly, clean nice environment.
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December 2021 by Bella June
We were greeted at the door by employees and they were very helpful.
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December 2021 by Misty Murder
Very helpful and friendly
