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August 2025 by Tina Rena
Corey at Clayton homes of jasper is the best, he drives almost 2 hours to do any work I need done and today he came and fixed not one set of my steps but BOTH in a days notice so that I wouldn’t lose me home owner insurance! Thanks Corey for your hard work!
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July 2025 by Paul Andrews
What the hell is going on at this location? There is NEVER anyone here?? How do you sell anything? This is the 3rd time we've come up here and nobody is around. He'll, the last time we were up here they locked one of the maintenance guys in the back of the lot. He had to drive between 2 of the mobile home up front to get out!! We get the message now, we'll stop wasting our time and go to Clayton in Cullman or Tupelo from now on.
Edit: After reading some of the other recent reviews, this seems to be an ongoing issue. You really can't get your employees to work a full day?? Wonder how you treat your workers in the plants making these things?? Don't have to wonder, I'm sure I already know the answer.
Reply to Clayton Home: Tuesday, July 1 @ 5:13pm, Thursday, July 3 @ 4:57pm, and one day in mid-June. We did happen to catch Evan there one day and we got some information on a few homes we were interested in. Just before Memorial Day. Went through pre-qualification with a gentleman at Stockton, how said he sent out information over to Evan and he would be in touch. That was nearly a month ago now, haven't heard a word. Tried to reach out. Tried to stop by. More of the same. We will be making a decision either this week or first of next week, and Clayton won't be in the conversation. It's a shame, because they had a couple we were very interested in. But we can't buy something from a dealer that doesn't want to do the bare minimum. Be open when you say you are open, and respond to messages.
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June 2025 by Billy Lynn
Went to go look and possibly fill out paperwork for a home only to find out they closed over an hour early sign on the building says open till 6pm and so does google but I arrived at 450pm and everyone was gone
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May 2025 by Sandra Martinez
Poor customer service! They are great until after you purchase the home and than they don’t want to answer the phone or be helpful, they only want to text. Poor customer service. We called almost a month ago bc none of the doors would shut in my daughter’s home she purchased and they were supposed to send the people that set it up back out to check it but they NEVER came. They were also very disrespectful when they came out to set it up the first time, they threw their water and drink bottles all over the ground and left them there, so rude. They didn’t even give her a key to the home, when I called the man over the repo place to see if there was a key so we could come pick it up, he stated we spent a lot of money coming out and we can’t come out again, which no one even asked him to! And they came out to fix things that obviously needed fixed! The shower faucet was messed up that it poured water from under the house when we cut it on and they came and fixed it and didn’t fix it right the first time so had to come back out (which wasn’t our fault) than the light switch in the living room was wired wrong and would kick a breaker when you turn it on. That could have been a fire hazard for them to say they spent a lot of money coming out, clearly check your homes than before you sell them. $80,000+ for a repo home is a lot of money and to have to deal with smart ass remarks like that makes it even worse!!! And also they were supposed to come out weeks ago to do a underpin which they NEVER came. Please do better with your customer service or hire new people that actually want to help their customers!!!!!
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November 2024 by Gail Goldberg - Naylor
Jeremy took his time with us. Better customer service then the other place we checked out the day before
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November 2023 by Felipe Araya
Great company!
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November 2023 by Chris Taylor
One word "AWESOME "
MONICA AND ANGELA
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November 2023 by Tina Findley
The guy helping us wasn't very knowledgeable
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October 2023 by Steven Larue
Great people to deal with they will work with u to get u in a home
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September 2023 by Matthew McCollum
We bought a home from Clayton about 2 years ago. They have been nothing but helpful. I went back after almost 2 years and the Anita still remembers me. They had some parts I order ready and waiting for me. 10 out of 10 I’d recommend this place to anyone looking for an awesome experience.
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July 2023 by Linda Starnes
I love the place some very beautiful homes I bought a granny home that does not look or feel like a granny home.
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April 2023 by Brenda Morgan
Beautiful homes and friendly, knowledgeable staff! The them the folks at Ace Tire and Axle say "Hello".
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November 2022 by Tonya Hutchens
Wonderful people to get a home through made our first time buying a home very easy . They will treat u like family and very respectful . Our sales rep Phillip larson did everything he said he was going do . Very much satisfied with our new home
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November 2022 by Tim
I was shown only one home, and then was given a business card and told to have a nice day. I wasn’t sure why that happened.. I informed her I drove from Birmingham just to come view homes. I wouldn’t have minded looking on my own, but they’re all locked so you have to be with a salesperson. I felt like I was bothering the sales lady. She just told me I can go home and look at the website if I want to see more. Very disappointed for the 45 minute drive
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November 2022 by Charles Woodard
Wes is a good knowledgeable sales rep
