Dollar Tree is a store known for its low prices, with everything costing a dollar or a dollar twenty-five, which is much cheaper than other stores. Customers appreciate that it usually has everything needed for the home and that you can find unexpected items. The site is clean and uncluttered with stocked shelves and clear aisles, which is a noted improvement. There has been a recent positive change in management, with the staff working together very nicely and making significant improvements to the store's appearance and organization. However, experiences with service can be inconsistent. Some find the service just okay and the staff not that friendly, with occasional frustrations over pricing and discounts. At times, the store can be sold out of many items, and issues like a broken air conditioner can make the shopping environment uncomfortable. While some employees are praised for their hard work, other customers feel the staff sometimes does not know what they are doing, leading to disputes over sale items and prices.