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February 2024 by Nagee Cathey
Worst enterprise location I’ve ever dealt with.To give a back story I’ve used enterprise services previously in the exact situation I’m going to explain today and was still refused service based on a lie. And I discovered it was a lie after calling corporate.Traveling through Jasper on military order to Missouri my truck broke down. I needed an emergency rental car. However I only had a paper copy of my license which was not expired and I was able to support with two more forms of identification. One being a state issued carry permit and my federal common access card.All were denied and told they can’t accept it but only cause it was paper and nothing was said about not being able to further confirm my identity.It would be easy to sum this up as racism due to the history of Jasper, AL. However I’m summing it up as ignorance and making up their own rules.
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January 2024 by Glenda Watkins
Good folks! I had a rental from another location and it broke down. After an all day process I finally got to Enterprise in Jasper. The man who helped me was very professional, soft spoken and just plain out nice. Everything he said was yes ma'am or no ma'am. Very polite. Very helpful. Was in and out in about 20 minutes. He even came out to pump the seat lever to raise the seat. Highly recommend these guys! Enterprise Rent A Car, Jasper Alabama
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January 2024 by Jessica Mills
Don’t go to Jasper AL store. They will take your money and give you the run around! I WILL NOT be going back!
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January 2024 by Jesse Mills
Didn’t return my deposit and when I go to them and ask they say we sent it back. It’s been 3 months and still haven’t seen it.
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January 2024 by Genie Sherer
Great places to rent a car.
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December 2023 by Butts carlton
Feels like this branch goes out if it’s way to make things more complicated than it needs to be. Problems I’ve never dealt with at other branches.
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December 2023 by Cindy Redding
Have to have major credit card or bank card in your name. They will not accept cash,money order or let you use a friend or family member such as your mom. They will allow your husband or wife to use their card.Just very inconvenient.
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November 2023 by Jorge Martinez
The manager is a type of person that you want to talk;I’m Latin and I feel very comfortable.The cars are super clean .If you ask for an upgrade bingo! they have it.Is very attentive and friendly.100% recomendable always.
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November 2023 by Kent Sanders
Great employees awesome car get it back before 12 noon Saturday or keep it. You get charged for Sunday automatically. Good rates and choices.
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October 2023 by Jay Barrett
Jasper is lucky to have such a great auto rental company in town. Every member of their team was friendly and worked hard to make sure we were completely satisfied and happy.
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October 2023 by the bama boxer
This place is as bad as progressive insurance company they will lie about everything ? no joke.
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September 2023 by Michael Lovsey
Before leaving Illinois with a one way rental truck for our move to Alabama, my girlfriend got online and secured a rental car from Jasper's Enterprise car rentals. Once there, I was first told that the economy car we wanted wasn't available, and the I would have to pick from the one of the two full size trucks. I was then asked for my driver's license, and was told my out of state license wouldn't be excepted. The was told I needed a major credit card. My debit card wasn't good enough. So, being an Army veteran with plenty of money to cover my trip was left stranded . I ended up driving the one way rental truck back to Illinois. Thanks Enterprise for nothing!!!
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September 2023 by Joe Vigneaux
Great service and attentive to my needs and wants.
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February 2023 by Jimmy Gibson
THE EMPLOYEES WERE THE MOST HELPFUL AND KNOWLEDGEABLE THAT I HAVE EVER DEALT WITH. THEY MADE A VERY STRESSFUL SITUATION SO EASY. VERY NICE AND VERY VERY HELPFUL. I WILL DEFINITELY GO BACK FOR ALL OF MY CAR RENTAL NEEDS. SO SO VERY EASY TO GET A CAR TO DRIVE AND VERY PROFESSIONAL EMPLOYEES.
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January 2023 by Erika Burnett
Enterprise jasper has been nothing short of amazing. They got me into a great vehicle but when I realized it was too tall for me they were so willing to help me out and within 3 hours called me back and let me know they had something that would work better for me. They were all so incredibly pleasant and I could not be more grateful! Thank you guys!
