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March 2023 by scotty williams
They were very nice people I just didn't get my full refund yet
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January 2023 by Tabbatha Ball
I've not had any issues with JH, everyone that I've ever come in contact with them has been very nice
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January 2023 by Hope Jackson
I always use them! They are very professional and have wonderful customer service!
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December 2022 by Carrie Harris
Do not use them. They charge way more than everyone else and they didn't file my state for the last 5 years and accepted no responsibility for it and have been rude. Every person I talked to was rude and unprofessional. I'm only giving them a star because it won't let me move on until I do.
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December 2022 by Kitten Girlplayz
I've used jackson hewitt for five years now, professional, quick and caring! I'd advice everyone to use them!
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March 2022 by Jasmine Vannoy
I’ve called numerous times trying to get update on my tax returns! Due to them not being able to just tell me anything and me knowing enough on my status filing the lady got mad because I knew and hung up in my face! I tried to go to them thinking they were LEGIT they don’t even know half of the tax breaks! Both people were very rude and the lady Lindsey hung up in my face because I asked a question and knew more than she was willing to tell me! This is sad! Those people don’t give you that nasty attitude I’m getting now before I filed! If you are in business doing taxes and you so happen to mess somebody’s up you don’t get to have a attitude with them simply fix it the best way you could! I haven’t gotten a price of what I owe them or anything like this is all around bad business!! I will be calling corporate because this is sad AND NEVER IN MY LIFE WILL I USE THEM AGAIN! Don’t try and respond with I was arguing because I wasn’t I asked you a question and you just couldn’t tell me anything like you do others and decided to hang up which was VERY UNPROFESSIONAL whether you had a client or not! I w
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March 2022 by Loretta Wiley
Jackson Hewitt has been wonderful the last 2 years. Their people are very nice and helpful. They answer all my questions and they even call back when they say they will. You don't get that just anywhere.
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February 2022 by marche King
I have nothing but great things to say about the tax pros in this office. This was my first time going with Jackson Hewitt and they have definitely earned a customer for life. Lindsey was amazing, professional and precise. She was able to prepare my taxes while I waited and I am very satisfied with the service! If you’re looking to get the largest refund and best service, definitely check them out.
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February 2022 by Joanna Spahn
I have used Jackson Hewitt for years. They have always been polite and very helpful when I have a question. I would refer anyone to use Jackson Hewitt in Jasper Al.They are like family. They make tou feel at home.
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May 2021 by Ray Mosley
Totally satisfied with our tax prep.expert...Courteous...totally knowledgable...quick, done deal...
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May 2021 by Loretta Cook
Very professional while being just soo nice and helpful. I will be returning to them from now on. Lindsey is the BEST. I made a good friend
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April 2021 by Jana Jameson
Place was a disaster. Certain employees were very rude. Not organized at all.
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March 2021 by Melody Harris
Service was fast. The tax professional that assisted me was friendly and efficient. My only negative feedback would be the amount I was charged for preparation which was $843.00 both this year and last year. I heard from a friend that Jackson Hewitt had a promotion out stating that they would not be charging over $150.00 for preparation this year due to the pandemic. I haven't personally seen it but it would be better if it were possible.
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March 2021 by Danielle Shell
Dont believe the $179 add to get your taxes done. I have simple taxes and they charged me almost $600 dollars to do my taxes. Made feel as I had to use them and sign paper work. Now I can’t even get a copy of tax papers nor do I have my tax money after a month after filing. I will never use again very unhappy.
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February 2021 by Sandra Gurganus
Lyndsey is the Manager in the Jasper, Al location and has prepared both my Husband and mine as well. I appreciate her keeping up with current changes. I find her to be professional and Knowledgeable.... Jackson Hewitt should be proud. Thank you.
