-
December 2023 by Barbara
They sold us a lemon, but repeatedly told us that nothing was wrong with the car. We finally paid $200 for Carl Cannon to tell us the transmission needed to be replaced--which would cost more than we paid for the car. We took it back to the dealership within the warranty period. Instead of making it right, they upsold us. They didn't refund the full amount we paid & instead wrote it up as a regular trade in, giving us credit for the original purchase price, but not the $500 in dealer fees. They also didn't reimburse us for the $200 shop expense. The only decent car they had was twice as expensive as the one we bought before and they wouldn't come down off the price at all. AND, they charged us $500 in dealer fees again. I am beyond pissed, but ready to be done with this. If this car starts acting up, I'm going to consult with an attorney. I will never buy a car from them again. We should have gone to Carl Cannon the first time.
-
July 2023 by Shannon Hardin
Angie and Gabe at Jasper Auto Sales really went above and beyond for me, they were so kind and professional. I absolutely love my Santa Fe and would recommend them to anyone. Great place!
-
September 2022 by skullbuster89dee 1218
The guys seem nice but they are crooks that take advantage of people.. having trouble with a car they sold us and they told us to bring it back so we drove over 2 hrs they said they will put it in the shop and take care of it .. days later they call say it’s done so she drove back picked it up they charged her almost 150 said (they replaced some censor) their words and said they did an oil change.. well they didn’t change the oil and the car is doing the same thing it was before.. I feel like they didn’t do anything but take money and time.. do not recommend
-
July 2022 by Jeany Penland
They bent over backwards to help me thankyou John. I still prefer to pay cash out right .I come from a different erra .credit is the world we live in and I don't have no bad credit but no good credit either. . Staff was excellent.
-
November 2021 by Ivey H.
They are nothing but liars and crooks, well at least the man that sold my father the absolute worst and most dangerous vehicle on their lot. JP Windham took complete advantage of my aging father when selling him a Mazda3. The second day we had it the dang motor fell our when hitting a pot hole because all of the motor mounts were broken. The car had a lemon on it.
-
September 2021 by Grover Parks
Absolutely the best place I ever went to to purchase a vehicle no hassle no problems just quality people willing to help
-
June 2021 by Sherry Acosta
Go in and Ask 4 GABE!! GREAT PLACE/ GREAT PEOPLE. HAPPY WITH OUR EXPERIENCE; OUR SECOND TIME DEALING WITH THEM
-
May 2021 by Krislyn Hicks
Bought me a 2010 Chevrolet Colorado. Great truck
-
April 2021 by Wanda Bennett
Very Friendly and helpful Salesman name called Gabe
-
April 2021 by Alan Robinson
Very helpful and decent prices
-
April 2021 by Steven Jayroe
These people are cheats I bought a 2003 nissan maxima from this place and before I got the car I asked over and over what's wrong with the car and they said nothing is wrong with it just needs o2 sensors. So I drove the car back to Memphis which is a 3 hour drive to jasper Alabama and as soon as I made in town the car stopped running. So come to find out I had to replace the gas pump, radiator ( was cracked) radiator fan because they put the wrong radiator fan in the car, alternator, battery, driverside wheel hub, sway bar links on both tires, crankshaft sensor and all 3 cat converters are messed up, put new struts on all four tires, caliber pins where stripped so my car wasn't braking properly, had to replace all 6 spark plugs cause the car was miss firing when I got it. I was told the car had 214 thousand miles on it but when I drove off the lot it had 220 thousand miles on it I try to call the car lot and I never get an answer . I have the dealers direct cell number and I never get an answer till its time to pay the car note what should I do cause I'm still paying for this car. I have spent thousand on the car note, thousands on parts to keep the car running and thousands in labor
-
March 2021 by Foxy king
They were very helpful and very polite and friendly
-
February 2021 by Ryan James
Tried to down play a hummer truck that's been in a car accident on 2 sides and tell me the price was fair for a truck that was a base model , which when u kelly blue book it , it was 5,000.00 over priced I would advise not going there
-
February 2021 by Jayne Ward
We went their yesterday looking at a Ford Truck and we waited quite some time,, made 2 phone calls to salesman and no one ever came out and tried to help us so we left,, plus they are to high on their vehicles,
-
November 2020 by Melissa Howard
Highly recommend Jasper Auto Sales. JP was Amazing. He made the process very easy. I told him my budget and what I was looking for and he made it happen. I came from out of town and when I arrived JP was waiting for me and had the vehicle ready for me to test drive. All of the paperwork was prepared for me to review and sign. Everything was exactly as discussed prior to my arrival. I never felt pressured to purchase outside of my planned budget or offered any other vehicle than what I expressed interest in. From beginning to end JP made the process painless and easy. Best vehicle purchase experience I have ever had. Thanks JP!