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November 2023 by Jennifer Franklin
Shannon was better than good to us! Extremely helpful and very patient as we looked at almost every mattress in the store. Left with a great deal and next day delivery! Thank you!
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November 2023 by Donald Jean
The most gorgeous and charismatic saleswoman I’ve ever encountered. She went above and beyond wished had to do. Mattress Frim is done a amazing job hiring a very intelligent and capable soul. Thank y’all for everything thing you done for me.
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September 2023 by Rob F.
Horrible sales team! I've been in this store twice in the past 6 months and both times the person working suggested that I go buy somewhere else! The sad thing is that I saw a product that I would've been satisfied with but was turned off by the salespeople. If I were the owner I would be furious! I was told to #gotojcpenneyonline
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September 2023 by Shannon C.
Go to the store or call today! Shannon and Marina will Beat your Best quote. They have the largest selection, 120 night sleep trial, plus FREE delivery to the door or pickup on most items. Mattressfirm will do everything possible to assist in finding the perfect mattress and pillows for the best sleep you deserve! Financing options available.
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August 2023 by Shannon
I'm loving these reviews! If you need a new sleep system,do not hesitate to come in the store.With our financing options and everyday low prices, you can upgrade to the mattress you deserve! Let me find a solution to your sleeping problems. I will inform you on products based on your specific needs and set proper expectations from beginning to end and after the sale! Mattress Firm also offers a wide variety of accessories to complete the relaxing environment you need for a perfect sleep! I look forward to seeing you?
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August 2023 by Melissa Miskelley
Shannon did a great job helping with the mattress purchase. She didn’t try to “sell” me something, but wanted to make sure what my needs were, and which product would be best for us. She’s awesome! Mattress Firm always provides a quality, consistent product.
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August 2023 by Denise Carter
I had a great experience! They had a really good sale going on! And Shannon helped me tremendously with what I was looking for in a mattress and pillow! Would absolutely recommend looking for your new mattress here!
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July 2023 by joseph d_wq1t
Shannon was absolutely fantastic. I'll buy every matress ever exclusively from her at the Jasper matress firm location. Thank you very much
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June 2023 by Stephanie Larson
From start to finish my experience ordering from this location has been great. Had a little issue with delivery since I don’t live in town but Shannon treated me like I was her own family and did an outstanding job making sure everything was resolved immediately and ran smoothly. Can’t say enough about the customer service. Thanks so much Shannon and Mattress Firm!
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June 2023 by alex smith
Shannon at the jasper, Alabama location helped us so much!! I have back problems and she helped us find the perfect mattress and base. I 10/10 recommend her. You will not be disappointed at all.
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June 2023 by Vickie Weismantel
It was a pleasant experience and very helpful staff. The only reason a 4 instead of 5 is the limited merchandise in store. The holiday sale good prices isn’t much good if everything is online. It’s hard to pick a mattress online without knowing how it feels and if comfortable.
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June 2023 by Angela Pasley
Shannon the employee we worked with by phone and she knew us when we walked in the store. She was super friendly, took us straight to the mattresses she thought would fit exactly what we were needing. Shannon was super friendly & helpful.
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June 2023 by Megan Laird
Shannon was amazing at helping us pick out our new mattress! She was so helpful and knowledgeable and took care of us.
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June 2023 by Curtis Johnson
My first time going there today I really appreciate Mrs. Shannon for giving me great customer service and making me feel comfortable overall I definitely recommend anybody to go there for a new mattress.
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May 2023 by Heather Earp
Shelby was so great! I already had a mattress in mind I found on their website, but Shelby was able to help me pick one that will work better for us and for a better price!