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July 2023 by Allison Russell
We have to send custom packages regularly, which is not an easy process. It is lengthy for the workers and requires the sender to also provide meticulous detail. The staff here are incredible and always help me through the process patiently and accurately. I was just recently here on a Saturday morning and the person helping me was so wonderful in this long process. The only other person working with them was in the middle of completing two passport appointments, which is also a very long process to complete. That worker was doing an excellent job.It is incredible how rude this community can be. This created a long line behind us…. The other people waiting were complaining and almost yelling at the manager who came out to offer additional assistance. I understand long waits are frustrating. Having to do deal with a loved one being overseas, and the post office being one of your only forms of contact, is frustrating, too. Those employees were doing an incredible job and there was no need for a riot. Pitiful behavior.
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May 2023 by Kevin Cleary
They won't bother bringing it to your door specially if your in the hood part... I put that option still in the mailbox ik it's a smaller packet but everytime it's almost stuck in my mailbox there driver won't listen to delivery instructions I said leave it at my door and knock he didn't even bother getting out ? there's no dogs and your not gonna die just bring it to my door instead of cramming it in my mailbox please then 5 star I'll have to catch him next time cause I'm surprised he even gets that package inside the mailbox
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May 2023 by Kaitlyn Criswell
Melissa is absolute SUNSHINE ?I own a small business and have brought in hundreds of packages at a time many times before. Some other post offices seem to be aggravated by the amount of packages, but Melissa tells me how proud she is of my success and always has a smile on her face. She makes the Jasper, Al post office a happy place!! Thank you!Also there was a worker in there named Brittany, not sure if she is still there or not but she also went out of her way to show kindness. She is a sweetheart too!
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April 2023 by Haley Drummond
Very friendly and efficient staff.
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September 2022 by Gracie Wright
these people don’t even need a 1 star, HORRIBLE delivery and customer service.
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July 2022 by A P Hill
My appointment to get my passport was first rate. The staff was helpful, friendly, and kind in addressing each step of the process.
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July 2022 by Barbara Ross
It is ok no where to buy stamps after closing time
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November 2021 by Matt (Master Rhyno)
Package was not delivered and they tried to claim that I told them to hold it at the post office when they never even attempted to deliver, have them on camera at the date in question and the driver tossed a magazine in the box and drove off. You can't do this to people because there is plenty out there unable to drive due to a disability. Shame on the driver for lying.
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April 2021 by Danielle theHanyo
I love this place. The employees are always very helpful and we've never really had any problems with anything at all. We end up coming in fairly regularly too and mailing out a ton of mail all over the world and the closest thing to a problem was a mix up on an address to Austria (the guy thought it was supposed to go to Australia) and it took us a moment to catch it too so like... Not a big deal. We caught it in time and beyond that every time we've gone it's been a good experience. I wouldn't say fun exactly but I don't dread going there and the wait time is never over 10 minutes when they're crowded.
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July 2020 by Nic C.
I come at least once a week and the staff is so friendly! They keep it very clean and get you in and out relatively quickly as long as it's not lunch time on a Monday or Friday!
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June 2020 by Pamela Pugh
I had a seller mail a package in a flat rate box and only paid for 1 ounce so additional money was due, the Postmaster Greg hand delivered me this package and did not send it back even though he could have chosen that route. I live 10 miles from post office so this shows the character that our Jasper, Alabama Postmaster has, He cares about people and our mail! Thank you GREG for your generosity and going beyond your job duties!
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May 2020 by Misti Estes
The postal workers are very helpful. Always greet there patrons with How can I help you and Thank you at the end. Very knowledgeable of rules and regulations. Most of the office workers have worked there for several years.
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February 2020 by Patti Griffith
The employees are always nice and helpful. Service is very fast, usually at least three clerk's are
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December 2019 by A JRuck
They are always super friendly and keep things running. For the amount of packages I receive, I never have any problems.
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December 2019 by Sandra Courington
Most friendly and helpful post office in our area!!
