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December 2023 by Blake Wesley
We were traveling back home from out of town for Thanksgiving when we got bad fuel from a gas station which left us stranded with a small baby and my 3 year old. I was referred to Billy by another towing service that highly recommended him, and after our experience, I now know why! After I told him what happened, he immediately started calling local dealerships to help us find someone who could take us. When we got to the dealership, he didn’t just drop my truck off…Billy walked me inside and made sure the service manager knew exactly what the problem was and reassured that I was going to be taken care of in a timely manner. As we were leaving, the service manager ran up to Billy, shook his hand, and told him that he deserved the Tow Truck Driver of the Year Award for going above and beyond take care of us. To top it all off, Billy then drove me all the way back to meet some of our family 30 minutes away. Billy, I can’t thank you enough for taking such great care of me and my family! You truly went above and beyond to help us and we were so grateful to get back on the road quickly thanks to all that you did!
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November 2023 by Tony Uzzell
Very professional and highly knowledgeable. His competence and dedication to service were amazing. And he was a really nice guy to boot.Service: Car towing
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November 2023 by Perry Varner
Great customer service. Really took care of me when l needed his services on interstate 65. Professional. Courteous. Caring. This is how l describe my experience. If you’re ever in need of tow services. I highly recommend.
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November 2023 by Kimberly Winters
Billy towed my brothers suv as soon as he called him. Pulled it and helped my brother with the repair. If you are anywhere around the 219 exit or anywhere and need to be towed. Call Billy. He is a great guy.
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November 2023 by Wesley Halcyon
Extremely nice and helpful man who will go above and beyond to make sure you’re safe and taken care of. You can trust this one.Services: Battery service
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September 2023 by Daniel Hall
Broke down on the way to Hurricaine clean up in our Company truck F550. Truck blew a turbo hose. No cabs, no hotels, no anything around for miles. Except gas stations. Billy came over and removed the part. Next morning after sleeping in truck he picked me up and took me to breakfast. Then proceeded to hunt down the part to fix turbo. Billy drove me all around and then when we returned to the truck... he installed the part also! Not for Billy I would of been lost. His services are very professional and I've made a friend for life. He made sure I was good at all cost.
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September 2023 by Nichole
I was relocating down to Florida from North Alabama when my car broke down around 8pm. I made it to the shell store at the Jemison exit off interstate 65. The only family that I have is my Dad and he wasn't able to make it to where I was at. I realized I was going to have to spend the night in my car, which was fine. I camped out of it often. Anyways around 3 that morning I kinda got a little scared and decided I needed to have it towed to the rest stop about 6 miles south of where I was. Mr Billy was the first name I came across so I called him and he made me feel a lot better and told me that I was in a real good spot and I was safe. In the morning after I spoke with my family to let him know if I still needed him and he would. I was able to sleep afterwards, so the next morning I got myself together and talked to my family back home and everything. I was going to get a rental car and go try to find a way to get it towed back home that I could afford. I've been out of work since April with some serious health issues, so funds are definitely not what they used to be to say the least...but I was sitting there at my wits end frustrated and crying when I heard this truck pull up right behind my car. My first thought was that the store was having my car towed...but when I looked up it was a wrecker with the American flag on it and I knew when I looked at the man it was Mr Billy!! He asked was I ok and had I spoken to anyone or figured anything out yet and I told him that I had rented me a car up in Pelham and spoken with my dad but I didn't have any luck finding anyone to come and get my car. Mr. Billy pushed my car back out the way and told me that they wouldn't have it towed now and that he had to go on a call but he would have ba to check on me. Well I walked over to the Burger King because I had gotten hot and wanted a frozen coke to drink. I was going over rental agencies and charging my phone when he walked in about 30 minutes later..he took me to see about the rental car all the way up in Pelham Alabama. I didn't have the correct identification, so I couldn't get one at Budget without some kind of utility bill in my name. Mr Billy took me to 3 more agencies that day trying to get one. Nobody would rent one to me because I didn't have a major credit card. Long story short Mr Billy ended up towing my car to his property where I was able to stay in my car till I could get some family down to get it. He made sure that I had everything I needed and spoke with the manager of the truck stop across the road and let them know who I was and everything so I was able to buy a shower every day and even ran an extension cord to my car so that I could have power for my fan and to charge my phone. I stayed there 4 nights in my car and was more relaxed than I had been in a long time despite everything that was going on with my car. He truly was an angel for me and will always be a good friend of mine! I'll never be able to repay him for his hospitality and generosity... and I'm so glad to know there are still some good people left in this world!!!
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August 2023 by Michael Stock
Billy arrived when he promised and loaded our van like an expert. In addition, Billy took time to reassure my wife while we were adjacent to major interstate traffic! He walked her to a spot safe for her to watch, and made sure she felt heard throughout the process. Billy is the rare professional who makes you feel like a trusted friend. Rely on Billy Williams when you need help!Service: Car towing
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August 2023 by Tyler Przybyla
We were in a bind and he was coming back from Kentucky overnight. He helped us get back on the road and was nice, quick, and didn't extort us. The best experience I've ever had with any tow or roadside. Insurance was absolutely no help. Thank you!!!
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August 2023 by Stehani morgan
Billy is truly an amazing person inside and out. I called him with what I felt like was a challenging problem and of course Billy said no problem. I was going to post a picture of my precious baby... AKA my SUV on his rollback but I didn't save the picture. ? Thanks Billy for everything you did for me. Service: Car towing
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July 2023 by Keesha N Dillinger
Mr. Billy was a God send today!! Picked us up very prompt & took care of us & had us one our way. We will carry his number with us anytime we travel in AL from now on.Service: Car towing
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July 2023 by Tay Hall
What can I say they just don't make them like Mr Billy anymore, kind & courteous and most of all gave me great advice on how to handle the next steps for my benefit. Mr Billy gives up hope that there is still good people in the world.
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July 2023 by NASSOMA Lewis
Billy is awesome! I have a 26 ft box truck with 6 tires and one of them blew out on the highway and I managed to get to the Chevron gas station exit 219. When I called Billy, he came right over and told me what I needed to do to drive to Loves gas station and service. He met me at the Chevron gas station on 219 and followed me the entire way to make sure I was ok. He is a great guy! I recommend him for tow and roadside assistance. If you are in the Jemison, AL area and need tow and roadside assistance, Billy is your guy!?
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July 2023 by Anna K Jenkins
Best experience from a tow and flat tire I ever had-- we were treated extremely well and Billy walked us through the details with our insurance/roadside service. We were on our way with a new tire from Walmart in Clanton in less than 2 hours from start to finish. Call Billy first!!
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July 2023 by Scott Smith
We were in a bad spot. 2 hrs from home, 8 1/2 month pregnant wife, 3 kids, and a broke down ride. Someone referred me to Billy. I told him what was going on and he told me not to worry. Long story short, with his vast knowledge and wisdom, Billy helped get me back on the road AND saved me $650+. I knew I was in good hands when I saw that American Flag tow truck come pulling up! My family thanks you Billy!
