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December 2023 by Trinity Wills
Worst customer service I’ve ever had to deal with! It’s a shame because the clothing is very nice if you receive it. Waited over a hour each time I’ve called trying to change my mailing address several times and it’s still wrong! Then they cancelled the other half of my Black Friday order due to not being in stock but yet they still offer the same items sizes and colors on the website. Email responded to the cancelled order still no response days later. Tried to call corporate and they are closed due to renovations during the holiday season of course. I purchase a good bit online and at the store location. Customer service needs total revamp!
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February 2023 by Rachel Jean
My brother and his family sent my family gifts for Christmas. I have never been inside an Eddie Bauer store before. Not sure if it’s this store or all stores but they do not give store credit. I had a gift receipt but had to browse the store for other merchandise to do an exchange. The women’s side goes up to 2XL but their clothes don’t fit me correctly. Most of the 2XL sizes are extremely short in the arms and torso. Most of their shirts/sweatshirts remind me of cropped shirts which is not a flattering look for me. The store itself is really clean and organized. The employees are friendly too.
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February 2023 by Angie M.
I have always been a big fan of Eddie Bauer clothing. It is simple, comfortable and casual. They sell lots of outdoor materials and outer ware. When I came in last night there was a lot of sales going. Everything was between 20%-50% off. I am a shopper and I love finding the best deals ever. Though my partner is not. I was trying to find so,etching for both him and myself, however he wanted to rush me. So I did wind up leaving empty handed. I did notice that the Women's section was full of color and flourished, but the men's section was lack luster. There was barely anything in the men's section but the women's section had just about everything. Overall, I love Eddie Bauer, the brand is great, comfortable quality clothing. I would like to see more selection in the men's section, but for women there is tons.
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February 2023 by Chris Green
Worst customer service. They ripped me off and told me to call customer service. Called customer service and they said sorry but you need to email.
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January 2022 by S. M. Scott
Good prices and styling is good.
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December 2021 by Wayne Polk
Helpful, friendly staff. Good selection of clothes
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October 2021 by Michael Russo
The manager is wonderful and very helpful.
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October 2021 by Kara Kwasniewski
Very nice store. Prices have went up but some things are on sale for 50% off. Staff is helpful.
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July 2021 by Lawrence Cole
Well stocked. Good pricing. Bought clothing.
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July 2021 by A M Wheeles
Friendly, helpful employees and a large selection of outdoor apparel.
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June 2021 by Mary Crist
Prices are ridiculous!
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April 2021 by Barron Polk
Great place, friendly staff. Didn't have my size on the shelf, staff went to the back and found my size. Very helpful
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April 2021 by Maria Harden
Carried no size 0 an when I asked I got no we dont carry that size in our stores
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March 2021 by Janet Bell
Great customer service! I didn't found my size but it was ok.
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November 2020 by Sue Macko
Nice place. Found 2 t-shirts for my husband.
