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“Great experience! This was our second trip because it was a big decision for us. Will was wonderful. He was respectful of our budget, listened to our needs and was very knowledgeable about the options. Purchase and delivery scheduling was quick. I would highly recommend this store if you want an easy, no pressure buying experience.”
“My experience at Mattress Firm was great. Dixie made the process simple and easy. She was very knowledgeable about the products and helped me find the perfect mattress to fit my need. I suffer from lower back and neck pain which is what brought me to the store. Dixie listened and assessed what I was telling her to help find the best options for me at a very good price. Highly recommend”
“Leland and Mrs. Connie have amazing customer service this store has the best product and deals in town please shop here and Ask for Alex to be your delivery guy he’s amazing and very helpful if you follow these instructions your experience would be top notch”
“We'd planned to visit several mattress stores to find the best selection and prices, but after working with Amanda (our first stop), there was no need to shop further. I was especially grateful for her empathetic considerations of our health needs - her product knowledge made all the difference in helping us confidently select the right mattress.”
“We spent a total of 4 hours with Jules and Josh on a Saturday looking for the perfect mattress and adjustable frame. They were both well versed and extremely helpful. We would send everyone we know to this location and know they would leave just as happy as we did.”
“I've been purchasing furniture here for the last 6 yrs and has never had an issue with anything I've purchased. My salesperson was very knowledgeable of there inventory”
“Outstanding customer service deserves recognition, and I want to thank DeVal and Alicia at the At Home Decor Store in Trussville for their outstanding customer service. After several failed attempts to locate and purchase an item both in-store and online, I contacted the Trussville location one last time. DeVal answered the phone with professionalism. He listened to my frustration, displayed genuine empathy, took ownership of my request, and worked diligently to fulfill it. With a background in customer service myself, I can easily recognize exceptional service, and DeVal exceeded my expectations which made all the difference.
Once I arrive to the store to pickup my order, I was met with a sweet spirit, Alicia, who was pleasantly helpful.
I want to thank them both for providing such a positive customer experience.”
“White House Interiors is a wonderful place to purchase your home furnishings. The stylists are knowledgeable. Sallie helped up furnish 2 rooms. Jay and Lane delivered the items in a timely fashion and were so kind. I definitely recommend WHI for your next home furnishings.”
“I’ve done business with Issis for 25 years! Rugs, hardwood and tile floors …..always professional, on time, neat, and very careful moving furniture from storage to replacement. I’m back today smiling and still working with some of the BEST! Bet Wright”
“Went in to find a chair for my wife. Carmen went above & beyond to help me find what I was looking for. She exemplifies what customer service is all about! Cannot say enough good things about this business.”
10AM - 7PM
5401 US-280, Hoover
Furniture Stores
“I had a great experience at La Z Boy!! Gary introduced himself to me soon after I went into the showroom then let me browse at my leisure checking in occasionally and answering any questions….I was delighted with what I found!! The sofa and chair I bought are perfect! My time there was easy….all my questions were answered …. Gary was very knowledgeable and patient working with other me!”
“I hadn't been in this Kirkland's for quite some time. I was disappointed in the merchandise and hadn't bought a thing. This visit was totally awesome. The store was full and very well organized. The merchandise available was appealing and affordable. I made several purchases! The staff was friendly and very helpful. Kirkland's will definitely be a stop on my next shopping day.”
10AM - 5:30PM
2811 Greystone Commercial Blvd, Birmingham
Furniture Stores
“We were looking to sell a very nice vintage pool table we inherited, and Troy was beyond kind and knowledgeable in helping us understand its value and what associated costs would be incurred with transport to its new location. He also ensured we knew he was available for help with anything else we could need for this and other projects. Highly professional and accommodating. 101% recommend this company and Troy for any and all gaming table needs!”
10AM - 7PM
1620 Gadsden Hwy, Trussville
Furniture Stores
“This store knows about customer service!! Ian is the best!! I ordered a sectional sofa for a new house, but it wound up being too big, so I had to cancel the order and quickly find another one!! Ian took my stress level from a 10 to a 2 when he found me not one, but two alternatives. We got a supreme deal and a lovely sectional that fits perfectly in our space! The delivery team was 10/10, fast, efficient, friendly, funny and very accommodating. Thank you for such a wonderful furniture buying experience. We WILL be back!”
“I had a difficult return. Ms. Javone and Ms. Zary were so nice and helpful through the process. I really appreciated their patience and kindness. I hope they are recognized for their dedication to this store and its consumers.”
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“Jacob was so helpful!! We had him running around the store so many times. He never got impatient with us. As a matter of fact, he was so supportive! I highly recommend Standards Furniture and Jacob!”