Furniture Stores in Trussville, AL

“Outstanding customer service deserves recognition, and I want to thank DeVal and Alicia at the At Home Decor Store in Trussville for their outstanding customer service. After several failed attempts to locate and purchase an item both in-store and online, I contacted the Trussville location one last time. DeVal answered the phone with professionalism. He listened to my frustration, displayed genuine empathy, took ownership of my request, and worked diligently to fulfill it. With a background in customer service myself, I can easily recognize exceptional service, and DeVal exceeded my expectations which made all the difference.

Once I arrive to the store to pickup my order, I was met with a sweet spirit, Alicia, who was pleasantly helpful.

I want to thank them both for providing such a positive customer experience.”

“Went in to find a chair for my wife. Carmen went above & beyond to help me find what I was looking for. She exemplifies what customer service is all about! Cannot say enough good things about this business.”

“This store knows about customer service!! Ian is the best!! I ordered a sectional sofa for a new house, but it wound up being too big, so I had to cancel the order and quickly find another one!! Ian took my stress level from a 10 to a 2 when he found me not one, but two alternatives. We got a supreme deal and a lovely sectional that fits perfectly in our space! The delivery team was 10/10, fast, efficient, friendly, funny and very accommodating. Thank you for such a wonderful furniture buying experience. We WILL be back!”