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February 2024 by emily mae
sat there for 20 mins and no one came on the mic to take out order. finally we pulled around to the 2nd window and the lady starts taking the person behind us order over the mic. she told us she couldn’t take our order and had to go back around and closed the window. Horrible customer service and we shouldn’t have to sit there waiting for 20 mins to take our order when there was no one in the parking lot and no one in line in front of us.
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January 2024 by Josh Locklear
If I could leave zero I would. Horrible staff attitude. Don't order pickup in the lobby, they'll tell you they only have one or two people and force you to go through the drive thru. Defeating the purpose of ordering pick up, resulting in waiting anyway. Overall zero stars
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December 2023 by adam ledbetter
Ordered online with a 2 hour lead time. Still had to wait 20 minutes past my pick up time for just three meals. Service was lacking. Took about three minutes to even be acknowledged. And I don't know how it's possible to get that much grease in a chicken thigh. Nuggets and mashed potatoes are about the only items good here.
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December 2023 by Kimberly Harrison
I ordered $50 worth of chicken tonight and asked for 2 honey mustards. The lady at the drive thru responded by saying “we charge for that”. I had to do a separate transaction because I had already paid for my order. That is absolutely ridiculous and I will go to Jacks next time. Every time I go thru this KFC I feel like I am inconveniencing the employees even if I am the only one in the store. Do better!
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December 2023 by Kendra Summers
This place should be Ashamed I stopped after work to get dinner for my family I live in pellcity so I knew there wouldn't be anything open when I got home they didn't give me any sauce I had to walk in and get that when I got home there was 2 slaws and no fries in my meal the chicken was so Soggy that what was supposed to be crust was white and wet ....when I called to see if I could come back to maybe have it remade no one would answer the phone ..very disappointed
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December 2023 by floyd heflin
The food was very nasty it taking a hour to get the nasty food people don't eat there food is very nasty and the place was dirty very never eat there no
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November 2023 by Kane's Korner
The chicken was dry from sitting under the lamp even though it was lunch time and the two workers seemed more interested in talking about personal business than good service. Definitely over priced for what you get.Wheelchair accessibility: It has a ramp.
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September 2023 by Hillary Stepka
Typical KFC food. Good if you are craving fried chicken.
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August 2023 by Jack Blodgett
We were well taken care of. It was much appreciated. We'll be back.
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July 2023 by Jack P
What cab I say? I love KFC! Food was up to par.
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July 2023 by Stephanie A
The hotter, the better if choosing crispy. Original recipe a bit salty, but ok for a quick bite.
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June 2023 by Daniel Cook
The nuggets and fries were hot and fresh, but had to wait over 10 minutes in the driveway
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June 2023 by Ashley Smith
Worker at the drive through was very nice however I ordered a 12 pc family meal. They didn’t have enough crispy chicken for the meal so they asked could they do half and half. Sure as long as I get the 12 pieces as we are feeding several people. Get home to see they only gave me 10 pieces of chicken (1 breast 3 thighs 3 wings and 3 “legs”) and the original is so greasy you can’t eat it. This is the 2nd time in a year( I stopped going because it was never right and decided today to give it one more try) I have ordered from the Leeds location and they obviously don’t know how to count because it’s happened both times.
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June 2023 by Aaron Dye
I ordered two buckets of chicken and asked for no wings to be added. They told me it would be a 25 min. wait and this I was okay with. Got home to find 7 wings packed under the breast meat. This was disappointing because I didn't spend 90 dollars for wings with no meat on them.
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June 2023 by Mark Janus
Waited over 15 minutes for mac and cheese bowl at a time when there were only two other cars in the lot, terrible service will not be
