-
December 2023 by Ajulan Brewington
I came in earlier and was completely ignored, while the Two! heavy set employees were leaning on the counter scrolling on their phones
-
November 2023 by Patricia Silvey
We came to Lids this morning, and the lights were on, but there was no one inside at 11am. Standing here waiting a gentleman walks up, unlocks the door, and as I go to walk in behind him at 11:05, he closes the door and locks it. He did mumble something, but I am not sure exactly what he said. We stood at the door and we're finally let in at 11:12.
-
August 2023 by Dane Martin
Bought a hat here for my 10 year olds birthday that was on sale and they monogrammed her name in it for a very fair price. They 2 guys here were very friendly and knowledgeable. If hats didn’t give me headaches I’d buy some here for myself.
-
December 2022 by melody noles
The person doing the embroidery made it look like a 5 year old with crayons on a hat. Very disappointing especially pay 80.00.
-
December 2022 by war Eagle
Nice selection of hats for store being so small
-
September 2022 by Michael McCurty
Really not a fan of some of the employees customer service. Also how do you charge a person an extra $20 for extra embroidery that they randomly put on exclusive fashion hats with side patches already on them. I wanted to buy 2 caps but one had a random embroidery that I didn’t want and I asked if they could either remove it or not charge me the associate told me no. That’s ridiculous and I don’t appreciate it
-
April 2022 by Brandi Morgan
They do amazing work on their hats very friendly and doesn't take a long time
-
April 2022 by KETRY CLARK
Not a great selection of hats as I imagined based off the store name.
-
July 2021 by American Patriot
Wish they had more hats that weren't sports teams.
-
July 2021 by Brennan Peavy
I visited this store on June 19, 2021 and found a really nice fitted hat I’ve been wanting for a while but it seems any time I’ve seen it I wasn’t looking to buy a $40+ hat so I was thrilled that the stars aligned. The gentleman that sold me the hat, a heavyset individual, for a lack of any other way to describe him, was pretty friendly and talkative once I interrupted his conversation with his co worker to tell him I was ready to check out but I have one big problem with him. I found it a bit strange when he told me my total was $40 even but I wasn’t in the mood to ask any questions. I had things to do but when I got home and glanced at my receipt, I saw where it said I made one of those type of donations where they round up your total to the next dollar. Now I’m not so upset about some change. It’s the fact that no one mentioned this and the principal of the matter. Where I come from, this is called theft if it’s 1 penny or 5 dollars. Considering the fact that my entire massive hat collection has come from Lids, the majority of which I’ve purchased in the past couple years, and I’ve joined their discount club, I’m pretty offended over this. Unless someone reads this and makes some attempt to make it right, well, let’s say I’m done collecting hats. It really left a bad taste in my mouth. I don’t make a ton of money at my job. I work my butt off for what I have. I’m not happy about this conclusion as I’ve always loved going in different Lids in more states than I can count. Not to pull the race card but it was also interesting how the 2 employees who happened to be black, greeted the 8 other black people that came in but acted as though I was invisible. I notice those types of things. No worries though. Bye bye Lids. More money in my wallet.
-
June 2021 by Blake Flowers
Cameron was the most helpful rep I have ever dealt with. He understood my problem of having a small head and make a recommendation to a low profile hat. Something I didn't know existed. Highly recommend this location and working with Cameron
-
January 2020 by Shevon Parker
Considering it was Christmas eve... The staff was very attentive,courteous and pleasant. I applaud the two nice young men that helped me, I wish I had gotten their names, one was on the register\\u0026 the other was doing the embroidery. Both were fantastic. Thx guy's again✌?
-
January 2020 by Cindy Rock
Great gifts. I'm not a fan!
-
December 2019 by Lawrence Williams
The staff here is friendly and knowledgeable. The prices aren't the cheapest but you should expect to pay for quality.
-
November 2019 by Aaron Jenkins
Cool store and staff