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August 2023 by Elizabeth W.
arrived a few minutes before closing just to find the doors already locked, girl was watching me thru the door as well, only needed to grab an inhaler. what would happen if I needed something more important? do better
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June 2023 by Google user
Poor customer service. Answer the phones in a reasonable time. Don’t keep people on hold for over 10 minutes!!!
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May 2023 by Pamela W.
Came here for the sale on detergent for the week and the staff at this particular location are so helpful and polite! I had gone to the fultondale location yesterday & they were out the Leeds location is on my way to work so I stopped by there now there weren't any bottles on the shelf but one of the associates so kindly said let her have a look in the back she then bought out a cart with several items to choose from and I really appreciate that! She could've easily said they were out but she went the extra mile for me! She was sweet and so was the lady at the register when I checked out ...they literally made my day it's the small things that's everything!
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February 2023 by Wesley Carter
Excellent staff
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November 2022 by Jake Randle
Pharmacy staff have told me something different every time I have attempted to fill my prescription. I have never had this issue with any other Walgreens in the state. By far the worst Walgreens I have ever had to use. I won’t be returning.
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May 2022 by Tanya West
Everything that post the pharmacy hours says they are opened Monday through Friday until 9 PM. The app, the Internet, and their Facebook webpage. Apparently they close at seven. It’s very frustrating after a long day and you need to get a prescription and you get there and they say the pharmacy closes at seven and it has been closing at seven for quite some time. Please update the hours so that people will not make unnecessary trips to the pharmacy when you’re closed
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December 2021 by Chelseia E.
I had a 3 p.m. COVID test. I've had a test at Walgreens before (different location) and I was able to get the test and proceed. Today, I arrived at 2:50, I arrived at the actual window at 3:21 then I was told I had to go to the other side and circle back around the building. I was able to see visible signage at the actual window to come to lane 2, the email does not list those instructions. I feel that the test could've have been given while at the window instead of circling the building. I feel that those instructions should be listed on the scheduling email confirmation.
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December 2021 by Keela Bannister
Staff at the pharmacy department was EXTREMELY rude and had an attitude when I called. This will be the LAST time I will use this pharmacy. Would not recommend using this pharmacy. Just go to publix or cvs nearby instead!!!
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April 2021 by Matthew Stewart
Took my last dose of the Pfizer vaccine today. Very attentive and helpful staff! I was in and out within less than five minutes.
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September 2020 by René Pittman
Beyond rude pharmacy staff! They act like they are doing you some favor by doing their job and like there aren't competitors. Maybe your staff needs a field trip to Chick-fil-A to learn what customer service looks like.
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September 2020 by Aaron Cooper
Terrible customer service from the pharmacy on multiple occasions. On one occasion I was refused information about the generic medication that was being dispensed, and on another I was openly mocked for asking the same question. Absolutely the worst customer service I have ever had, and probably falls within the scope of actions that could have a pharmacist’s license revoked. Many other pharmacies in the area that are much more helpful and friendly.
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September 2020 by Gabe P.
This particular Walgreens is located right off the main highway in Leeds, so it's convenient. I came here bc I was in the area and was trying to see if there was a sale on Essentia water. They tend to have a deal on them from time to time . They didn't have what I was looking for so I didn't really look around too much. I do feel like the store is pretty clean and organized. I'm sure I'll come back in the future hunting Essentia water as well as other items. FYI- there's a large parking lot
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August 2020 by Michael Shelton
Pharmacy employee called me today to scold me for not yet picking up my prescription. It had only been 5 days. I was waiting on payday before I could pick them up. Horrible business practice. Rude pharmacy employee.
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July 2020 by LaDeidra Scruggs
Jeneen is extremely rude. slammed my meds on the counter and disappeared with my insulin for a long time. 1st and last time I will ever step foot in this pharmacy. Don’t trust them with my meds. Do not go to this place she is waaay too comfortable with being mean and nasty. Even to new customers.
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January 2020 by Tomica D.
I like coming to this Walgreens location. There is never a long wait to get a prescription filled and the customer service is great! The hours are very convenient and if they are closed you can always go to a 24hr Walgreens and have your prescriptions transferred there.
