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September 2022 by Google user
Management is unsure about processes and procedures. The customer service is subpar at best. Went to another store immediately after this and got the same products, we had no issues.
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September 2022 by Angie M.
Terrible. Absolutely terrible. Came here to look for the fall/Halloween line that they have apparently dropped in the middle of august. Still scratching my head on that one. There are a few B&BW scents that I absolutely love during the autumn season so I wanted to see if I could get refills on those. But once I was inside the store, one of the employees latched onto me like a leach she really made me feel uncomfortable. When I finally was able to get away from her I found a scent that I really did like. It's the white coconut caramel scent. Then I could not find the leech to ask if they had anything similar. I was able to find someone else to ask and she winded up bring the leech back into the conversation and they explained to me that they did not have anything in the store in that scent. Right as she said this I winded up finding some items in that scent. She laughed and told me "well I guess I lied to you" oh hell no. I was utterly disappointed by the customer service in the store. One other thing I noticed was that they had candles burning that were empty but the fumes of burning plastic was lingering inside the store. Is that really what you want the store to smell like. That can make people sick. I will not be returning to this store. Terrible, just terrible!
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July 2022 by Kenisha Cooper
Management is unsure about processes and procedures. The customer service is subpar at best. Went to another store immediately after this and got the same products, we had no issues.
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May 2022 by Chip C.
This has the typical footprint of most Bath & Body Works, despite being in the outlet mall. Like most Bath & Body Works, this one definitely tries to pack in as much as they can into the building. It is highly popular - there is almost always a large number of people in there, especially if there is a sale going on. They have lots of candles, soaps, body wash, lotions, etc. The staff are friendly and glad to help out. And, as always, you can definitely be knocked off your feet with the good, but strong smells in the room as soon as you walk in the door.
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October 2019 by Jawanna Growder
like it lots store for everyone whole
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August 2019 by Juliette Bogan
My grandkids and I have a great time there and we got some great deals even my grandson enjoy it in the end and they are waiting to go again all the employees were very professional and very helpful
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July 2019 by Deborah Heitzman
They've got some great sales. Especially the higher end stores.
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June 2018 by Rì Chie À Dallas
Very nice place to shop and relax with your family, you can get good stuff with very good deal. When your hungry they had a nice food court with yummy food just selected which food u like, Clean and organized. I like there parking lot and looks secure!
