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October 2023 by Kristen Smith
Terrible service. Would not recommend them for anything.
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September 2023 by Jade
This bank probably has the best staff of any business in the county. They know practically everyone that walks in the door by name and they treat you like family. Mark Griffin, Miles Mathis and teller Lizzie in particular are outstanding people. Their individual kindness and personalities are invaluable to FSB as employees. The whole staff is outstanding.
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July 2022 by Robbie Harmount
Looking for a loan? Might want to pass on this small town bank. Dragged their feet. Passed us on to different people. Took them 31 days to give an answer. On a personal loan. Had everything they needed on day one. They do not call. They are always out. The official denial is length of employment Lolol same position for over two years. Same line of work prior to that. Nope. They don’t want to deal with out of towners. Try a bigger faster branch that doesn’t charge a processing fee and has much better rates! What a waste. No stars Lolol
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June 2022 by r h.
Applied for a personal loan. Gave everything they needed the same day. Explained exactly what we needed and specifically not looking to use our vehicles. I had to go in to two different branches on multiple days to follow up. Someone was out sick or someone on vacation. The decision maker was out. I was told at least four times I would get an answer by the next day. Covid went through the bank. I got a letter in the mail asking me for the same paperwork I gave them. I was told they could do this amount about not that amount without collateral. Again, not using our vehicles. After 31 days I got a call sorry for the run around we sent a counter offer will do it with collateral.... Will be filing a complaint as the process took too long and if they just did not want to do the loan they should have said so! With income and credit being excellent the only excuse was small town politics. SMALLTOWN BANK SMALL TOWN POLITICS. ITS WHO YOU KNOW IT WHO YOU..... Do yourself a favor and go across the street.
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January 2021 by Tess S. Scott
This is my mother's bank.I only go here for her.
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June 2020 by Deb
Very happy with this bank. They are very friendly and helpful. I like them very much.
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March 2020 by Caleb Duke
Currently have money on my account but can’t use it. Today is Saturday 03/21/20 have big plans but can’t go through with them because they have my money locked and won’t be able to reach them until Monday. Do not bank here!
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March 2020 by Redd Robynne
Horrible hours!
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August 2017 by Tracy Langhorne
Good people
