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September 2024 by Joe Hobbes (ImmortalSoule)
I hesitate to write this because it's a small town and people create favorites in their mind who can do no wrong sometimes. I won't go there anymore, for gas or anything else, because of how a friend of mine was treated. He gets sodas out of the machines (which look like they haven't been serviced in 2 decades). If you get the wrong soda, don't even bother to report it, but his situation was worse. He was buying sodas the night before, back when a can was still .75, and came in to get some lost money in the machines. He put $1.50 into the machines to get a soda, not noticing they had changed to $1 each (which is beside the point). The point is the machine "ate" his money and didn't return it. He came in, the next day (because he had been told before, if you wait longer than a day, you lose the money) and asked for his $1.50 back. This grey haired woman looked at him (i was watching from the corner, they had no idea i witnessed it) and she looked at him funny, mentioned they were $1 each and there was no way he could have lost $1.50 (like the machine was just incapable of messing up and taking it). When he clarified it was $1.50, she gave him back a dollar and "snottily" said, "Take the $1 or nothing".
Folks, I've been in the service industry for 35 years. You don't talk to customers like that and you don't short-change a customer ESPECIALLY for an amount that small, it kills repeat customers. She treated him like a lying thief and didn't bother to consider that sometimes machines just malfunction and eat change and the amount is irrelevant. Well, he decided to remove his post and i found out (tonight) and decided to list it. You just DONT treat people that was, especially when you're ignorant of all the details. I also know the vending industry and i know that machine in particular, it's taken close to $10 from me in the past few years. Luckily, i got my money back by dealing with another employee but i've seen her in there before and i avoided her.
Hence, he and i will never go back to that place again and buy gas or anything else from there. I won't argue how it happened, i was there. Normally, most of the employees are nice but this incident (which happened months ago) really floored me.
I don't blame the manager, i heard he's a great guy but if this woman treats others like she treated him, it makes sense that the store isn't 5 star and that's all i can say on this matter. They lost two customers because one of their employees was condascending.
Anyone knows you don't argue over something less than a dollar, especially when you can't really prove you're right. But, their employee did and it cost the whole store future income.
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October 2023 by Marcus Carter
Friendly local gas and actual hardware store. Clean public restroom. Probably has good food at lunchtime just not on Sunday’s because its Sunday you dang heathen you should be eating at your grandparents house.
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September 2023 by River Guide 420
Great people friendly and they got a little bit of everything. Best hardware store in town.BIG cut steaks in the cooler if you don't get one your missing out.SOooo good!
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September 2023 by Marlina sherbet
Workers are talking too much and flirting with customers and they take forever with the pizza orders
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May 2023 by Chris Davis
Great service love the new store. A store built apon great work ethic and good morals.
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January 2023 by Sharee C.
The staff is always kind and helpful. I am glad they sell milk here because it saves me having to drive so far to the grocery store just for that.
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August 2022 by Syn Glasscox
Great gas place cheapest in Locust Fork AL. Drive-theu for cigarettes packs or carton price cheapest in town. All in all great place to stop in coffee serves all mornings. Coldest drinks in town and snacks. Serve breakfast in morning used make pizza not sure if they do now but they were great!!!??
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June 2021 by Sunshine Douglas Dixon
Their very nice, independentable, people.
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January 2021 by roost the cockatiel
I wonder if they sell fishing tackle there, long time ago I've been there
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June 2018 by Julia Sousa
Everytime my husband and I have needed anything, they have helped quickly and with good manners.
