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“I have had 1 account with Premier for years, & recently moved my business account over there. They have the highest customer service possible, I have never had there a confirmed remote deposit not be deposited (as I have at another bank). They call you if you have a check bounce; who does that? Premier does. They know you by name; I don’t know any other bank that does that. They set up your account & have it up & running the same day. I recommend them with the highest regard.”
“Branch manager and staff was excellent they are friendly Willingness to help I always leave with warm feeling being welcome please join then if you looking for and also experience”
“Tatiana is incredible! What a wonderful ambassador for your institution! Very professional, courteous, and accommodating. I had just lost my wife to cancer and am going through a lot. Tatiana was not only warm and calming, but suggested a few updates and perks to my account I had not even thought about! She even called me after I had left to help me out even further! That level of service is almost unheard of these days and is quite refreshing. Her branch is the farthest away of the three in my area, but from now on, I plan on driving the extra miles to her location. You should be very proud to have her on staff!Thanks for being there Tatiana!Jeff Swarr”
“Shelby, your manager, was my favorite at a previous financial institution. I left that institution when she did and I followed her to Regions! 🤣 The loyalty runs deep. The other place sucks now that she's gone.
It was a wise choice to hire her. The bank benefits are a great perk but Shelby is a true gem. Take good care of her! She is a total boss babe and I trust her with all my finances.”
“Mr. Ron White helped me set up some accounts there with the most positive vibes and helpful advice. Everyone as a whole was great, greeting me when I walked in and smiling at me when I came to the counter!”
“This is my FAVORITE Family Security location!!! The branch manager and her staff at this location treat you with so much respect! This is my favorite location in this area! They are very Professional and courteous.”
“Absolutely love Jason at the Madison location. I opened an account with them under a promotion. It was about to run out and HE CALLED ME and offered to extend the promotion as there was another one for new customers. How awesome is that??”
“I have banked with Progress Bank then United Community Bank since 2014. The management and staff that is now in place is extremely helpful and pleasant to work with. A special thanks to Shauna and her team! They really go above and beyond for their customers!”
“New to the area and read the reviews so decided to bank here. The online appointment feature doesn't seem to work well, but you can phone and speak to someone easily. I dropped in to open my account and was dealt with quickly. The online app seems a bit glitchy and doesn't connect with my account well ... so I use the website for access.”
“Just left it was amazing experience with Tiffany . She is so kind and helping. She helped us even in our dmv issue as well.
Thanks for your time and help Tiffany!”
“I received excellent service when I came in they were professional, fast and efficient. What more could I ask for? Diamond and Collie How do you spell Kaylie were excellent”
“I absolutely enjoy banking with CB&S especially the branch in Madison, Alabama
Truly, the personal service is the best.
Every time I enter the bank, they call me out by name asking me about family business, and if there’s any of their services that they can help me with. I have had a few loans buying equipment for my company. I was told of many different options on how to acquire the loan.
I recommend CB&S Bank to anyone looking for a great bank with great service from some awesome employees.”
“I came into the bank wanting to deposit a check with my new married last name because my account still has my maiden name. (I hadn't changed it yet) The rep deposited my check hassle free because I had both ID's. Upon completion he asked if I wanted to go ahead and check in to get my last name changed since I had the required documents. I was kind of in a rush because I left work but he said there was no wait time. He checked me, I sat down and less than 2 mins later a different rep called my name. When I told him why I was there he said he could assist and congratulated me on my marriage. That was really sweet to me because he didn't have to say that. Made me smile! He continued assisting me, changed my last name in the system, got me a new credit and debit card with the name change. I was literally out of there in less than 30 mins! Great, fast, efficient and very friendly service! THANK YOU REDSTONE!”
“Redstone Federal credit Union has been everything that I had hoped for and more in a bank. So many convenient locations. The staff is knowledgeable and pleasant and helpful.”
“every time i call i get the sweetest people they are literally the best and they work well with you as you let them know what your needing help with , 10/10 bank account!”
“This is a wonderful credit union, the best I could find in the entire area. Everyone is super friendly and always helpful at both branches in Madison county. Johnny and Michael at the Madison branch have went above and beyond and always return my calls.”
“Attention to detail, wait time to speak with a service member, time it took to issue new debit card, service member was polite, professional. Overall experience was very good.”
“I actually look forward to stopping by the bank because of this team. Danielle has created such a welcoming environment. They are quick to solve any issues and are always so pleasant to work with. Danielle is very knowledgeable and helpful. If you want top-tier customer service, this is the place to be. I couldn’t be happier!!! Great job!!”
“Been banking with Cadence, now Huntington Bank since they were Bancorp South. We appreciate how friendly the staff is. Gabi has been a true asset in helping us with multiple accounts. We highly recommend Gabi and this location .”
“Each of the tellers are excellent and professional. We have lived all over the world, the courtesy and sincerity at FSCU is outstanding compared to our many experiences stateside and overseas.”
“We had a exceptionally wonderful experience today thanks to Wendy Dees. She is a lovely person and helped us with all the kindness a person could wish for. Very efficient and such a light in her workplace. We were so thankful to have met her!”
“The reason for star's is that I never had problem with this bank I don't have an account you guys but I do my car payment with you guys and the lady at the window so sweet and kind her name I believe is cassia I think that's how you spell it. Great customer service gets great reviews ?? thank you ?”
“I love this location, I love the employees. I've gone to them for anything from getting an auto loan to notarizing divorce paperwork. Everyone just does their job with a smile on their face. Been with Truist (formerly Suntrust) since 2010. Great bank.”
“I've banked with Wells Fargo since 2010. I haven't had any complaints. I've always receive friendly and courteous service. They bank will flag all unusual activities and notify you immediately. They will also, help and remind you of your monthly spending. I will continue to trust Wells Fargo with all my banking needs.”
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“UPDATE 9/4/2026: The Madison Branch has a new Branch Manager : Shannon. After working with Eric I was sad to see him leave but the transition with Shannon, as the new Branch Manager has been exceptional. Shannon is very customer centric, very knowledgeable and friendly. Shout outs to Ms. Melissa, Ms. Ty and Mr. Devin - they are ALL wonderful team members AND EXTREMELY HELPFUL. I would highly encourage everyone to TRUST this team with your banking needs. 10 Stars I would give. Thank you all!!! END OF UPDATE 9/4/2026.”