“New to the area and read the reviews so decided to bank here. The online appointment feature doesn't seem to work well, but you can phone and speak to someone easily. I dropped in to open my account and was dealt with quickly. The online app seems a bit glitchy and doesn't connect with my account well ... so I use the website for access.”
“This is a wonderful credit union, the best I could find in the entire area. Everyone is super friendly and always helpful at both branches in Madison county. Johnny and Michael at the Madison branch have went above and beyond and always return my calls.”
“Each of the tellers are excellent and professional. We have lived all over the world, the courtesy and sincerity at FSCU is outstanding compared to our many experiences stateside and overseas.”
“I actually look forward to stopping by the bank because of this team. Danielle has created such a welcoming environment. They are quick to solve any issues and are always so pleasant to work with. Danielle is very knowledgeable and helpful. If you want top-tier customer service, this is the place to be. I couldn’t be happier!!! Great job!!”
“This is my FAVORITE Family Security location!!! The branch manager and her staff at this location treat you with so much respect! This is my favorite location in this area! They are very Professional and courteous.”