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March 2024 by Jhon Alba
Don’t get key copies. I spend $47.70 letting them cut my car keys and .key don’t even open my car is totally different the. The original key I ask for my refund the refused to do it plus they messed up my own keys beware they don’t know how to make any key
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December 2023 by Al Morris
My youngest daughter was a real clutz, they've replaced at least 5 iPhone screens for me over the years. One was so damaged they had to install a software package to replace the home screen button. ?Also had an excellent warranty on led lights which they exchanged for me several times. Always great customer service.
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December 2023 by Karen
Ran in this morning to get my watch battery replaced and had the best service! De'Avontae was the technician who assisted me. He was fast, efficient and friendly. SUPER pleased!!!!!!
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December 2023 by Jason Verdun
A really nice guy stopped chatting with another customer to address me and see what I needed and if he could help me. ? for customer service.
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December 2023 by Wade Wade
Went in today to clean junk out of my charging port. They charge me 20 dollars. Where other places does it for free . I will be going to other places next time . Just this time , time wasn’t on my side and this place was open . Some basic services are free at other places .Update : 20 dollars repair 21 to be exact did nothing to fix the problem. Wasted 21 dollars with taxes . Certainly won’t be back .
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August 2023 by Sherry Aiken
This is definitely a 5 star if you are greeted and treated by BRANDY In the last 5yrs I've visited this store with repeated episodes of bad service. Today...my Sister insisted using this store and finally we hit gold. Thanks Brandy!
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July 2023 by Marques Doss
Took my Note 20 Ultra in to replace a cracked screen. Got there at 9 and he took my phone back right away. The site said my phone could be done in an hour. However, I was informed that he was the only one there until 11, so it may take a little time to get it done. Completely understandable! I went and took care of some things and returned around 3, and he was finishing up. The phone works great and looks great! Will definitely be back in the future!
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July 2023 by max norman
I took my phone in for repairs and was told they could do it right now and would have it finished in 30 to 45 minutes. After an hour he tells me he is about to start on it and it’ll be another 30 to 45 minutes. They lied to me and wasted an hour of my time. Run away!!!
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April 2023 by c. baker
I went there this morning with five watches that needed batteries. I asked of the battery price and the woman told me $12 if they have to take the back off. I told her that was a little high for a watch battery and she said well if you can figure out what kind of battery they take you can buy the battery for $6 each and put in in yourself . I have been to that store to buy watch batteries a dozen times over the years and putting the battery in the watch was part of the service every time. I don't know why this woman was so rude to to me and so unwilling to help without digging deeper into my wallet I will never ever buy anything from that batteries and bulbs store again. I will drive 50 miles to find another store or I will order it online. Don't understand why they would have free battery installation for car but she charges for a watch battery. I think that woman does not like her job.
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March 2023 by James “Jeff” Richeson
This location has always served me well. Nice and friendly staff. Most batteries I have needed, including vehicle batteries in stock and prices are very competitive when compared to normal auto parts stores if you use the online coupons and discounts. Great job, thanks.
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December 2022 by RGDave S
Quickly determined the unusual button battery I needed and was in and out with it in less than 5 minutes.
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December 2022 by Haron Walton
Ordered online pickup, I was happy to see they had a curbside option since I’m supper pregnant and have had a problem with my feet swelling recently. I received a text message saying the order was ready to pickup, and to call them when I got there and they’d meet me at the car. I tried to call twice before I got there, (4:34 and then again at 4:45) just to let them know I was on the way. But no one answered. I assumed the store was busy but when I got there, their was no other customers. Since I had been unsuccessful reaching them on the phone and I can barely walk, I sent my daughter in to get the item I had already paid for, which was a $9 light bulb. My daughter came back out to let me know the employee refused to give her the order and that I had to come in to pick it up with my ID. I told my daughter to tell the employee to just go ahead and come outside since it was supposed to be a curbside pickup anyways. That way I could provide the information she needed and didn’t have to continue sending my daughter in and out. The lady that was there was very rude for no reason. She told my daughter “we really don’t have a curbside pickup” and rolled her eyes. Then said “it’ll be awhile”. She was clearly mad about us asking her to come outside. By this time another person had come in, she seemed happy to help them but, had a problem with helping us. After my daughter got back into the car I decided to wait another 8 minutes then called the store again at 4:59. This time she actually answer with “can you hold” before I could even say hello. She put me on hold and never came back to the phone. She made us wait until 5:08 and then she brought out the bag. She never even said hello, just “I need to see your ID”. I really don’t understand why she was so rude. It was very clear that she hated her job. Needless to say we won’t be back.
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December 2022 by Nicole Parker
Fixed up key fob with new battery. Super customer service. Fast and efficient.
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August 2022 by Richard Hartzel
Needed a battery for my HD motorcycle, ordered on line, picked up first chance I had, swapped the core and picked up the battery. In and out in less than 10 minutes, just what I wanted.
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August 2022 by BC CANTOR
The worst service I've ever had in one of these stores very cocky young men not knowing what they're doing or what's going on This was an online order pick up that had been confirmed and still they didn't have the product in stock drove 30 minutes just to get there
