-
October 2023 by Caleb Sanders
My name is Caleb Sanders and I pride myself on being honest with people in everyday life. In this situation, I was extremely honest about my vehicle and what I planned on doing once I was told that a new engine would cost 6-10k. I spoke with around 3 people. Gavin, Gary, and the owner Dennis Johnson. They proved to be dishonest with me and failed to tell me some key things about trying to sell my car to salvage for parts.1. I was informed that people come by and put bids on the vehicle. I was given the impression that I was to meet a person at the shop and perform the sale then. I waited 30-40 minutes before Gavin came back and told me that a wholesaler would be purchasing. They begin to write me a check on the wholesalers behalf.DISHONEST and SKETCHY.2. The agreed upon sale was $200. As I went to receive payment, I was told that I needed to pay $113 for the scan that was performed on the engine. (I was not informed of this before) so $133 was deducted from the sale. I WOULD HAVE PAID IT BEFOREHAND BEFORE ASKING THEM TO PUT OUT ESTIMATES FOR THE CAR. This left me with $86.60.3. Gavin informed me that I had spoken with others which was true I spoke to several of workers there at the desk. However, no one told me that I owed money from the scan. Not once. NOT EVER.4. I hope this helps someone because this is quite frankly the worst company I have done business with. I’m rating this 1 star because I was the only honest person in the room.
-
October 2023 by Roberta Graziussi
My son truck runs awesome after Dennis auto repair fixed...fast precise and great job..highly recommended
-
August 2023 by Joie Hall
I've been using DJ's since moving to Huntsville in 2010. In thirteen years, they have never steered me wrong, have always been honest, and work so quickly. Recently I took in a 12 year old car to get it ready for a road trip, and they took care of my care in less than 24 hours, got me ready to go, and were so kind. I tell everyone to use DJ's for their car care.
-
June 2023 by Jim Norton
We had the misfortune of two cars within a two month period destroying their engines. Took both to Dennis Johnson's for complete engine replacements. Both came back as good as new! So much here to do and they did it perfect!Service: Engine repair
-
October 2022 by Patrick Soukup
I absolutely LOVE this business, been coming back year after year for minor and major services on my vehicles. And they always find a way to make it cheaper than initially expected. Not even upset about the discontinued Military Discount because they provide absolutely phenomenal service in a timely manner. I always recommend them to any friend or stranger that talks about car problems. If I was a mechanic, this is the shop I'd like to work at. Just outstanding work ethics and customer service.Service: Auto maintenance
-
September 2022 by Alysia Miles - Your Life Lady LLC
As a single lady and new to the area, I have been very pleased with their service. Their pricing is fair and they make sure that I understand what's going on. I had my vehicle fixed about 2 weeks ago and they called me today for no reason just to make sure that everything was still running all right.Services: General repairs & maintenance
-
August 2022 by Bridgit Potter
Always honest and fair pricing with quality work. Only issue is they stay so busy time frame for services is longer ifYou need your vehicle backQuickly.
-
August 2022 by James Baraw
Easy to make an appointment, good to deal with. Did a great job fixing my AC.
-
April 2022 by Harvey Bruns Jr
Was really a lot of experience with Dennis Johnson Auto except a diagnostic test. Great information on the local scammer from Southern Comfort auto now 1 stop auto. 9000 cash for a lemon no swap, refund, anything but asking me for more money to fix it. Dennis Johnson Auto did what I paid for not there fault why I had to hire them.
-
March 2022 by Alysia Miles
As a single lady and new to the area, I have been very pleased with their service. Their pricing is fair and they make sure that I understand what's going on. I had my vehicle fixed about 2 weeks ago and they called me today for no reason just to make sure that everything was still running all right.Services: Engine repair
-
March 2022 by Blake clinard
An Elderly Woman and Close Friend used this place regularly but the last few times were very Disappointing to her since her car was not fixed!? Over $2,000.00 is a lot of money for Repairs Unnecessary and The Car Still UNREPAIRED!! Elderly People On A Fixed Income Cannot Afford ThIS!! She discussed this with them but Dennis Johnson Automotive would not make this right so I plan to have my Son who is a Dealer and Mechanic to help her! I can not believe how some mechanics will do Women fixing and replacing parts that are not broken!!
-
March 2022 by Charlotte Sharpe
Best auto repair shop. I have going to the for years, highly recommend
-
November 2021 by victor jolley
Honest work. Fair price. They did the work we agreed on for the price we agreed on. Good enough for me.
-
September 2021 by Jennifer Thompson
He's very fair. Go get a estimate at the dealership, then hit Mr. Johnson up. He will beat the price and guarantee you'll be good to go and he's "here to make a living, not a killing". So just on southern charm he's got the whole package!
-
September 2021 by Kathy
We took our 2008 Acura RDX here with multiple problems: multiple warning lights, no heat, brake job needed rear. A full oil change, complete rear brakes & rotors, and HVAC control motor & a brake light switch replaced. The work was completed in a week for a fair price. I feel comfortable knowing this is an honest business with competent mechanics.