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June 2023 by Charles Jones
Customer support fixed our account access issue and clearly explained what was happening.
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April 2023 by Wanda Myers
Robert was the man that rented the unit to me. He was very kind and courteous. I highly recommend this facility.
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April 2023 by George Myers
Great folks. They showed me the unit went over the numbers and bam, I'm renting the unit.
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November 2021 by Kendra Dennis
Sharing pros and cons with our recent 7 month rental experience in hopes that others will have better information to make an informed decision of their own.Pros: Location in proximity to Athens and County Line Road, Office staff was helpful, a large interstate moving truck was able to enter and exit area.Cons: Water damage in two of the three units we rented due to roof leaks. Rodent feces in units, in a box and in furniture that had been wrapped by professional movers. Excessive roaches (killed over 50 within the first week of moving goods to home). Moisture and mildew smell to all goods removed from units. All household goods had to be stored in a garage and washed prior to entering the home do to excessive moisture, rodent feces and odors.Please note that the owner requires each renter to sign an agreement that puts all responsibility on renter for property regardless of cause of damage. After 1 month we notified office and owner of water leak damaged discovered--we were allowed to throw mattress into their locked dumpster and told they took no responsibility. OUR FAULT as we moved to second climate controlled unit when we should have left and utilize another business. Second unit also had water damage. Contacted the office and asked to speak with owner to make him aware--he stated it is not his responsibility to notify us when roof damage had been repaired and leaks identified nor was it his responsibility to assist with the loss. We inspected the second unit and did not see evidence of leak until we removed our household goods. I would ask you to exercise extreme caution and thorough inspect the unit, leave walkways so you can access and regularly inspect items and find an additional insurance policy to cover the goods that you store in these units.
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October 2021 by Larry Marvin
Great place excellent worker's know what they are doing
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August 2021 by Jake Dorminey
Absolutely fantastic storage facility. The owner Larry Marvin is a veteran and outstanding citizen of the local community. I stored my car here during deployment, and he even drove it for me while I was away. Highly recommend
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August 2021 by Cameron Nye
We kept our youth football equipment for East Limestone Youth Football. We have 200 kids in our organization that count on the equipment to play. Our locker had a hole in the roof leaking water and creating mold. The temperature controlled lockers air stopped working. We did not like the customer service or the response from this company. We would advise you to support companies that support kids. I would blacklist them personally and take your business elsewhere.
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February 2020 by Misty Russell
Clean, secure and the office staff if great
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March 2019 by A P
Go somewhere else. They changed prices without warning multiple times. They made rules about the length of the RV changing the price for the parking spot out of nowhere. The owner is rude. The gate doesn't work. One day the owner tried to blame my tires for it not working. When I was stuck behind the gate because it wouldn't lift up the owner came out and wouldn't let me out until I lined my vehicle exactly how he wanted to try it his way. Still didn't work. I asked him multiple times to just let me out and he wouldn't. It felt like I was on a hidden camera show. Already paid for this month but won't be here next month. Steer clear.
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April 2018 by Susie Waites
My experience has been very emotionally draining. The people that own and work here have treated me harshly and been very disrespectful. The owner is very arrogant and impossible to converse with.Contacted them months ago about my storage unit roof damage . Still has not been repaired . This owner had repeatedly told he is the owner and in other words he really does not care. I have never written a negative review of any business but I felt like it imperative for me to share this with my community. I hope that others do not have to go through what I have experienced with this business . Please stay away from this storage facility.
