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March 2024 by jay cin
My daughter liked her haircut but complaining about other customers in the presence of other customers is quite unprofessional.
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February 2024 by MIKE RASCO
Horrible customer service and messaging. I called and they said come on by with no wait, once I arrived(7 minutes later), they said 45 minute wait. The He/Him could have informed me to check in online. This kind of service needs to leave our city…not cool!
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February 2024 by BURIAL BLING
Fiya is terrible
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February 2024 by panini srikanth
Getting pricier lately. But never disappointed by their service. Very nice staff.
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February 2024 by Morgan Hartley
fiya can’t work around certain hair/ conditions, is extremely unprofessional, and thinks it’s cute to laugh in customers faces. not too sure why any professional would laugh at someone having psoriasis. i know children that have better manners. manager is very rude over the phone too. i would give this place zero stars if i could
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February 2024 by Trinity Doe
Absolutely unprofessional!! both the stylist in store and the manager we’re completely unprofessional, rude and snobby. if you have a skin condition they will literally point and laugh at you and not provide you with any kind of service. both of them are being reported and so is this location. i do not understand for the life of me how you can deny someone care, when you’re only allowed to deny them if they have lice. which they didn’t. it shows unprofessionalism on this stylists “career” and how she doesn’t need to be in this profession. find a different location or don’t go to great clips altogether. DO NOT GO HERE!! ID PUT ZERO STARS IF I COULD
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February 2024 by Brianna Harris
turned me down for my scalp condition
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February 2024 by S Du
Turning someone away for a skin condition on the scalp is unprofessional and incredibly rude and insensitive. And then the manager having the gal to say the stylist did nothing wrong? You're all in the wrong for treating a young woman this way. The board of cosmetology is going to hear about this.
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January 2024 by September Knowles
Thank you!
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December 2023 by Patrick Hon
Friendly staff and decent haircut. Wait times are long since the Madison Zeirdt road location closed and the one next to Champy's chicken is now only open 3 or 4 days per week.
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December 2023 by Karen Trigger
Wait time good.
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December 2023 by Briar Grant
Extremely awful experience! I had been to this location previously, and it was fine! They had my preference for my haircut on record, and I told them I wanted it cut that way again, and they absolutely butchered my hair!!! During the previous visit, I got a basic fade, and this visit, they basically just gave me a buzz cut and left my bangs very uneven.
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November 2023 by Stewart Minor
Place is a joke can't even get an appointment haircuts are terrible
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September 2023 by Jim Brown
I signed in online and was the 1st in line. Went to the place and checked in. They let several people go before me that signed in after me. I waited over 1 hr before finally getting my hair cut. This is the worst experience I've ever getting my haircut. No excuse for this.
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August 2023 by D Spi
So annoyed with this company’s idiotic check in system that even if you wait in line and enter the shop right at opening, there’s 15 people not even present already cHeCkEd In making the wait time for the people who are physically present over an hour. Absolutely pathetic.
