H&R Block offers expert tax services to help clients maximize their refunds and meet their tax needs. Clients can schedule appointments at their local offices or opt for remote assistance through the Digital Drop-Off service, which allows them to upload documents from home. The company prioritizes safety by deep cleaning offices and practicing social distancing. Reviewers consistently praise the staff at the Madison location, particularly highlighting the exceptional service provided by Felicia and Mrs. Duffy. Felicia is described as friendly, caring, and professional, making clients feel valued and comfortable during the tax preparation process. Customers appreciate her patience and thorough explanations, noting that she treats clients like family. Mrs. Duffy has also received accolades for her kindness and support, especially for those facing challenges, demonstrating a commitment to helping clients navigate their tax filings with ease. Overall, H&R Block in Madison is recognized for its knowledgeable professionals and a welcoming atmosphere, making it a trusted choice for tax preparation.
Kayla was so helpful and gave me trusted advice. Her and Lisa are great. Will definitely be using this service again!
October 2024
Teresa Reed actually makes doing your taxes less painful. Very nice gal and very professional. I have gone back to H&R Block for 4 or 5 years now and will be back next year for Teresa to take care of my taxes again!
February 2024
Felicia did a great job doing my taxes, federal and state. She was professional, knowledgeable, and friendly.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
