H&R Block offers expert tax services to help clients maximize their refunds and meet their tax needs. Clients can schedule appointments at their local offices or opt for remote assistance through the Digital Drop-Off service, which allows them to upload documents from home. The company prioritizes safety by deep cleaning offices and practicing social distancing. Reviewers consistently praise the staff at the Madison location, particularly highlighting the exceptional service provided by Felicia and Mrs. Duffy. Felicia is described as friendly, caring, and professional, making clients feel valued and comfortable during the tax preparation process. Customers appreciate her patience and thorough explanations, noting that she treats clients like family. Mrs. Duffy has also received accolades for her kindness and support, especially for those facing challenges, demonstrating a commitment to helping clients navigate their tax filings with ease. Overall, H&R Block in Madison is recognized for its knowledgeable professionals and a welcoming atmosphere, making it a trusted choice for tax preparation.
Such a great H&R Block office and staff. My wife and I have had out taxes done there for over 20 years, and we're always happy with the work. Jacinta was our tax preparer for many years, and more recently, Terry has been keeping up straight and happy. Great ladies. Thanks for everything!
April 2026
Genie is fantastic to work with and is always so thorough.
April 2026
Felicia Abreo at H&R made my first time leaving a review so easy because she did an outstanding job on my taxes! She went above and beyond, explaining everything clearly and ensuring I got the best return possible. I'm so grateful for her expertise and highly recommend her to anyone needing tax assistance.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee