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April 2024 by Mitchell Hunter
My team and I work with ProSource almost daily. Our Account Manager, Judy, is profoundly knowledgeable, helpful, and adaptable. She is committed to meticulously translating our clients' ideas into reality within their homes, all while ensuring outstanding value.
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April 2024 by Ward Johnson
Call Judy, she knows her stuff. Takes care of everyone I send to her!
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March 2024 by Jimmy Hernadez
I had a great experience my first time with Prosource, but Judy just made everything so much easier. She’s a very upbeat, patient, and professional person to work with.
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March 2024 by cricketmg
Friendly and professional staff.Our account manager Judy always goes the extra mile to find my clients the product they want within budget.I highly recommend working with them if you have the opportunity..
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February 2024 by Greg K
Scottie provided expert advice for our bathroom remodel.
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November 2023 by Darla Grubb
Great selection with friendly & helpful staff. Extensive product line and not pushy sales staff. Wish they were closer to where we will be building. Would recommend anyone local giving them a try!
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May 2023 by MEXICANOS ! Heroes Vivientes!
Scottie English is very professional with the clients who have gone to look for tile and the budget
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May 2023 by Tom Kurzenbaum
ProSource of Huntsville is the real deal.Professonal with an incredible depth of knowledge insights and suggestions for your tile project.Forget the big box retailers and go where there are 10K samples, .and a staff that answers questions authoritatively with years of experience to share.Chris is positively the BEST. Ask any question and you get straight no nonsense answer.BRAVO & KUDOS TO CHRIS AND THE ENTIRE PRO SOURCE STAFF
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May 2023 by Victoria Owens
Did not tell me that if I cancel my order that it will be a restock fee. They wanted to charge me a Thousand dollars restock fee. That is a gold digger. I will turn the in to the BBB
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February 2023 by Reed Alexander
Our experience with ProSource started well. Showroom was clean and had many options. When we received our porcelain tile, it appeared we had a manufacturing defect. We had many pieces without the veining expected in the tile. It almost appears that the manufacturer ran out of ink. While I do expect variation in tile, many were faded or completely blank. Defects happen, I did not think it would be much of a hassle to exchange a couple of boxes.When we reach out to our salesperson, Scottie, she immediately became defensive and rude. She said that pictures online are toned darker than actual tile, and that is just what we should expect. We brought in the tile to get a second opinion. Another salesperson agreed that we had a manufacturing defect and said that they would work to make it right. After we sorted all the tile we requested a replacement of about 1/3 of our order.Scottie called my wife a few hours later and said, “Will THAT make you happy to replace those boxes?” Her tone was very condensing. This was one of two conversations where Scottie was rude. In the other conversation, she said our tile design idea would be horrible and we would regret cutting the tile a certain way.When I returned the agreed upon boxes and requested one additional box, Scottie completely blew me off. I left the store after she said she was too busy for me. I returned a few moments later to leave my phone number, so she could work just with me after she was insulting to me wife in the previous two conversations.Scottie chuckled, said that she doesn’t want to speak to my wife, and was, yet again, demeaning. I stated that I did not appreciate her insulting my wife, and I would be getting my additional tile elsewhere.Pictures below show what we saw in the showroom versus what was sent. Very little veining on the floor tile that we expected from a manufactured tile.Our contractor did an excellent job helping us with the problem.
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January 2023 by Jane Brown
We recently built a new home during the pandemic along with many, many supply chain issues. We bought most of the tile that we needed from ProSource. Prior to that I had gone to three other tile stores, picked out all of the tile, etc. that I needed, left the store with assurances that they would quickly get me a quote. Even after following up with them multiple times I never received a quote from any of them. I got my Prosource quote, either before I left the store or on the same day. Start to finish with no problems. Scottie is one of the best sales representatives that I have ever worked with. She gives excellent service and is very knowledgeable. I highly recommend this business.
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January 2023 by Jacob Wiseman
An amazing resource for our community.Whether you are a professional or a home owner, Prosource is the place to start for every interior remodeling project.To get design ideas, and then to purchase the tile or other materials, such as a new vanity, kitchen cabinets or countertops.The entire staff is very knowledgeable and friendly.Go see Miss Scottie, tell her Jacob sent you.
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November 2022 by Joshlyne Villano
This company and all its employees (especially Valerie) are fantastic to work with! Patient with indecisiveness, generous with their time, and eager to make your experience fluid and wonderful.
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November 2022 by Lyn Knox
Wow! The tile and LVP and wood flooring selection is overwhelming!!!
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November 2022 by Deborah Deel
It's ok lots of ideas but they really don't let you just walk around by yourself.
