Rack Room Shoes is a trusted footwear retailer offering quality shoes for men, women, and children at value prices. It features a wide variety of nationally recognized and exclusive brands in athletic, comfort, dress, and casual styles. The store provides competitive prices with continually rotating BOGO sales and a large selection of styles and sizes. Customers report friendly and helpful staff who offer above and beyond customer service, including calling other stores to find items. The atmosphere is calming, with attentive management and polite cashiers. Shoppers appreciate the awesome deals, super awesome croc charms, shoe care items, and a decent rewards program, often finding themselves leaving with several pairs and accessories.
Ordered shoes online and one of the pairs needed to be returned. Sanell went the extra mile to process the return. She is very professional and kind. Would recommend her for any transaction needed.
July 2026
THIS PLACE IS GREAT!! I had help from the workers to find what I needed and they were very helpful! I also accidentally spilled my sweet tea and ETHAN helped clean it up all while having a smile on his face he was very helpful,kind and deserving of a raise!!
April 2026
Was helped by Dakota and he was Fabulous. Answering all my questions and needs to recommend the perfect fit and shoe.
