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August 2022 by John Tyson
Rented a 26" U-Haul Truck from this place and an hour into our trip, part of the driveshaft broke off and almost hit my girlfriend's car and others that were behind me. Truck only had 88k-89k miles. Set our move to PA back and now our helpers won't be able to make it for moving into our new place.
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January 2022 by Lakeisha Stone
Brittany was amazing! The best Customer Service I have had in a long time. It seems like since covid hit no one cares or take there jobs serious anymore but She executed! It was a great experience from start to finish. I called a few days before the holiday and she answered all my questions so willingly. I was skeptical cause of the reviews and ended up calling the one on county line. The guy was very straight to the point and wasn't helpful at all, literally rushed me off the phone. So I took a chance on this location cause it was 4 min up the road and I'm so glad I did. Brittany went above and beyond and because of her our move was great. Everything else had been a disaster with our house process and closing. So we we're glad that this part went smooth with the holidays. Please do not go by these reviews and go see Brittany for your Uhaul needs. She will get you taken care of. Thanks again for being there and working hard during this time.
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December 2021 by Law Student
Wonderful place.
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October 2021 by Meka Whatley
Great service.
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September 2021 by Nicole L.
Doesn't even deserve 1 star. Very very very grumpy people. If you don't mind being treated like crap this is the place for you!
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June 2021 by Walker B
Went to pick a truck that we rented for 24hrs lady ran out and said we only only rented it for the night and had to have back by 9:AM. After calling UHaul during the phone call we told we rented it for 6 hrs. 8 , hrs , 10, hours everybody we talked to blamed the computer but had a different story. Moral of the story don't rent from uhaul. But the woman at this dealership had very little customer service skills was zero help. The customer is supposed to be helped. She just matter of fact said she couldn't help us. Didn't offer to call uhaul . Didn't offer to help the situation. I have used this business for 4 different moves and have referred several people to it. But that ends today.
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October 2020 by Jaime Mcfall
Worst customer service I've ever experienced. Vehicle that was reserved was not available and no alternatives were presented as options. The customer service representative at the location was also completely unaware and dismissive of the $50 reservation guarantee that is all over the reservation website. Again, easily the worst experience I have ever had.
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October 2020 by Carolyn Hastings
I wouldn’t do business with this location if it was the only one around. As it is, I have lots of choices. Never have I encountered such a rude, even hostile, person in a customer service position. If this is how it is beforeI have my business, imagine how it would be after I’m committed.
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March 2020 by Chris Parsons
Great, friendly service for over 2 years now.
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October 2017 by Jared Markley
Please face this spotlight away from the street. It blinds drivers at night. I will delete this review if this is fixed.
