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June 2024 by Anna
I had to wait a while to get my vaccine ? and then I had to figure out and “guess” that I needed to go to the separate counter to pay before they administer the shot.
The other woman stepped away and forgot to inform me of the next step. The informing part, could have been a A LOT better because I would have been sitting there a long time without anyone saying anything to me. I finally realized on my own, to go the front counter to pay and I should of been instructed on that as soon as I turned in my paperwork. I could have left a completely different review but I don’t feel like shaming today.
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May 2024 by Theo Garrett
Long haired cashier is extremely unfriendly. No matter if I show up after 12am or after 12pm.
Super condescending, and tries to rope me into going to concerts with him for 5 minutes at a time during checkout. I just want to buy my things and leave.
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May 2024 by Marlon Rhem
I get it. It happens to the best of us. There are some days when you simply do not want to be at work. For the person that worked the inside window on the afternoon of April 12th, it was one of those days. During my interactions with her, she was rude, condescending, and for someone in a health-care related position, totally lacking in compassion and professionalism. Needless to say, I will not be doing business again in any capacity with Walgreens.
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March 2024 by Crystal
The worst 24 hours store and the ONLY one . They don't care if you are nauseous.they closed the back part of the store and refuse to allow me to get some Over the counter medicine. So awful!!!!!!
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March 2024 by Safiyyah Desouza
Poor customer service
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February 2024 by Scott Larsen - The Pilotwings Fan
I had to wait an extra hour because the pharmacy neglected to fill my prescription.
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November 2023 by Debbie Lukens
Worst customer service ever!
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November 2023 by Beth Squires
Today will I was dropping off my prescription inside at the pharmacy, I observed one of the employees (older lady with long gray hair) speak to two different customers in a totally disrespectful way. Both of the customers separately approached the consultation window to inquire about there scheduled COVID shot. The employee told them both “she had only one line” (the line at the other open window) and they “could get in it if they wanted help”. After she said that to the first customer I told her “she was not very friendly” She responded by asking me “how do you think I should have said it” and “if I think she is unfriendly then someone else can help me.” However she continued to process my prescription. The second customer came to the open window and she said the exact same thing to her while rolling her eyes. It is a shame that she is working with the public at all but to work in a pharmacy where people come when sick and may need a friendly face and a kind word is heartbreaking. This employee should find a change of attitude.
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October 2023 by Tony Emilo
The absolute worst customer service from the pharmacy and the rudest associates and a manager named Cody. I am shocked and appalled by there actions this evening.
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September 2023 by Travis Wagner
If you want a prescription filled, don't even bother with this place.They can't even get a kid's antibiotics filled in a timely manner (it's been hours and going onto the next day when the sick kid needs medicine).I don't care if its convenient to drive to, they're far from being a convenient pharmacy, look else where. Too bad U-Save was forced to close down.
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August 2023 by Kevin Henson
Good service
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July 2023 by Jess Eve Jason
I CAME FROM A CITY WHERE MY WALGREENS ROCKED! They have a doctor on site at all times which was amazing! The pharmacists are extremely helpful in getting you your medicine cheap and quickly.Pharmacist there call around to other places not just other WALGREENS, but all pharmacies!!! They Care!Here in Madison/Huntsville NOT SO MUCH. If you ask them to look elsewhere to fill your order they tell you no, do it yourself! They don't offer you extra savings on your medicine. It's FREE savings off your medicine even with insurance, you ask for it here & they look at you like you are speaking in tongue!GETTING A REFILL HERE IS NOT DONE IN A TIMELY MANNER. I AM ALWAYS HAVING TO SKIP MY DAILY MEDICINE BECAUSE OF THIS! What if I were to die? We know WALGREENS wouldn't care!There is not one doctor available at any of the WALGREENS in Madison or Huntsville.I loathe WALGREENS in Madison/Huntsville/Alabama.~ Rats welcome, literally, saw one go through the doors as I was entering. Talk about screaming ?.
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July 2023 by R B
Pharmacy staff is not helpful at all.
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June 2023 by Heather
I went to get a prescription filled at 8am, this pharmacy advertises that they're open 24hrs. When I asked the pharmacist if I could wait, he said it would be an hour before he could do it because he didn't have a tech, Really? The pharmacist was obviously to lazy to count out my pills himself, sir you should be ashamed, you didn't even look at my prescription
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June 2023 by Tracy Cowherd
Store very clean and the shelves were stocked but your staff could use some Customer Service training.
