-
February 2024 by Appqt
Wonderful staff and knowledgeable vets
-
November 2023 by Dako Beutjer
Our family moved overseas and due to short notice of our move, we were initially unable to take our cat with us. West Madison Veterinary Hospital is one of the few places in the area that handles international pet relocations. We boarded our cat with them until we could get all her paperwork done and they were amazing with her. The staff sent plenty of updates on how our cat was doing, and always made sure to let us know when her food was running low so we could restock. She ended up being there way longer than we intended, but we had peace of mind knowing she was in good hands. Staff played with her often and gave her lots of love and attention. Vermonica was the doctor in charge of the health certificates. She worked directly with the company we hired to help with relocation of our cat, going above and beyond. Couldn’t recommend them enough for any international travel needs!
-
November 2023 by Sarah Hilty
First off, I want to say the staff has always been nothing but nice when dealing with them. My issue is with the prices of meds. I tried to transfer my two dog’s heart worm meds to an online pharmacy and got told that I had to pay $27 per dog, per script to have a vet review their files and write a script. Then I would have to pick up the script and mail it off to the pharmacy. My issue is, if my dogs were there last month for full checkups, and we paid for their meds last month, why do I have to pay to pick up scripts, and more importantly, if I am trying to transfer the cost of meds because it costs too much to buy it through the vet, why would you charge me over $100 to transfer the meds (heart worm and bravecto per dog) each time the script has to be renewed? When I balked at that, I got the response that they don’t trust online pharmacy’s because there is no guarantee who they get their meds from. I also asked if they price matched the meds from chewy since it would be cheaper than what I am currently paying when buying it from them, and got told no. I am frustrated that we have taken our pups to this place for the last few years but when we tried to transfer due to the rising cost of all of their meds and services, we get told that there are more fees. I transferred to another vet today, they will gladly cut scripts for my dogs to get their meds from an online pharmacy, as well as are drastically cheaper in meds than this place.
-
September 2023 by Wendy Jeup
Great staff! Great vet! Immaculate office. They were able to fit my cat, who was very sick, in when his regular vet couldn't. Needless to say, I'm switching vets.
-
September 2023 by Mary McKnight-Brown
My dog broke one of his canines; after x-ray, Vet stated it had to come out; so he had to be sedated, which was a concern because of his heart murmur/age (almost 15). He pulled through with no issues. I had to use care credit for the bill, though, lol. Overall, satisfied.
-
September 2023 by Alyce O'Sullivan Harris
They are wonderful with me and my dog! Everyone is so caring and helpful, I won’t go anywhere else
-
August 2023 by Bob Bradford
The veterinarian took care of our doggie (Poppy) very quickly and their charge was very reasonable. Dr. Calvert was very caring and attentive. Can't say enough good things about our experience there.
-
June 2023 by Katelyn G
We came here for a 2nd opinion for our 13 year old dog who stopped eating. Dr. Calvert saw our sweet Mia and reviewed all the information from our previous vet and gave thorough thoughts and recommendations. Dr. Calvert was incredibly patient and kind when reviewing what options we had left to try and was very honest with what she realistically thought the best course of treatment would be. Unfortunately our sweet girl had a complex issue that despite all efforts wasn't going to be treatable. Dr. Calvert helped us schedule having our sweet girl put to sleep and made an awful process feel more bearable. All of the staff was incredible during this process too and although the outcome for our girl was not what we hoped for, I'm confident in the care she received and at peace with knowing we did the best for her. Thank you, Dr. Calvert and everyone at West Madison. We've definitely found our vet home for our other pups.
-
June 2023 by Nina Drollinger
I can’t say enough good things about this Vet Hospital, and specifically Dr. Renner.Our 11 year old Airedale had a lipoma removal surgery with her regular vet. Her mass was very large. The surgery went great and she was recovering well. Unfortunately we were using the wrong kind of cone to keep her from getting to her stitches. A week after her surgery we awoke on a Friday morning to discover she had chewed her stitches open overnight and had an obvious infection. Our regular vet was unavailable and we were anxious to have her seen before the weekend and avoid an emergency vet bill.West Madison Vet Hospital was able to see us that morning as first time clients and miraculously have her in surgery by the that afternoon. Dr Renner did an amazing job. Two weeks later, and our dog has healed perfectly and fully recovered.The facility is clean and beautiful. The front staff and receptionists are kind and easy to communicate with. Dr. Renner explained everything and showed me very helpful photos of the process. We happily recommend them and would use them again!
-
April 2023 by Tricia Diaz
My fur baby enjoyed his first visit to West Madison and we look forward to more. Everyone is very nice and helpful
-
February 2023 by Gary Davenport
Very friendly staff, knowledgeable technicians and doctors. Our favorite place to take our tasmanian devil and brown dog brigade.
-
January 2023 by DarlingDeAlisa
The staff is absolutely amazing! My boys had a blast!!! My boy Jameson is definitely a ball of energy. I am happy he was comfortable enough to be himself.
-
January 2023 by Evan Waugh
They scanned the chip on my cat that was missing for two weeks and got her back home. It might have been a small thing to them, but not to me.
-
October 2022 by Bill Edwards
Very nice folks and they do a good job. They took good care of our two cats.
-
September 2022 by dan bailey
Super friendly. Good for us and our pets. Long time customers
