-
March 2024 by Alyssa Hosmer
Drive thru worker (gay male) VERY RUDE AND MOUTHY. ASKED ME TO HOLD AS SOON AS I GOT TO THE SPEAKER TO ORDER, WHICH WAS FINE. So I wait 3 or 4 mins and then I simply ask " umm am I still waiting?" RUDELY HE STAMMERS , UGH YES AND AND sarcastically says thanks for choosing Jack's. So I'm like ok. And wait again 3 4 minutes and say AGAIN,AM I STILL WAITING? HE SCREAMS MAAM IVE BEN WAITING ON YOU. MOVE ALONG, I ORDER AND ASK FOR TOTAL, " YOULL GET IT AT WINDOW!!! SMH I ASK FOR MANAGER SHE'S PLEASANT and understanding. But his SASSY BEHIND STANDING OVER HER SHOULDER LIPS SUCKED IN AND ARMS CROSSED!!! UGHH CHICK-FIL-A WOULD NEVER!!!
-
March 2024 by Electa J
This Jacks has absolutely one of the worst customer services than any Jacks around here. They walk around with ear buds in their ears and when we tried to place our order we were greeted with "Huh"... so RUDE & DISRESPECTFUL!!!PLEASE give these employees a class on respect, customer service and how to greet customers!!It would have been approximately a $50-60.00 order but we ended up leaving & going to KFC!Very Disappointed! At least when Rudy was there, customers were taken care of & respected!
-
February 2024 by joseph miller
Awful customer service placed mobile order go pick up didn’t have all the order asked for refund told by manager i did it on line it’s not her problem gave me a number to call. Super unprofessional.
-
February 2024 by Jeffery Connors
It’s literally the same every single time. It blows my mind at how long it takes to get anything done here. 10 mins per car at the window no matter what you order. My last time for
-
February 2024 by Seth Pugh
They can barely get any order right. Our last straw was getting a 4 piece chicken dinner with fries and mashed potatoes and a fried pie. They left out all sauce, only gave us 3 chicken fingers and somehow managed to mistake green beans for fries. The green bean juice got all into the bag WITH THE PIE IN IT and the pie was soaked with green bean juice. As well as the other food. This is only the tip of the iceberg of how wrong they get these orders. Usually we do check but I was in a rush. Every single time we went, something is wrong with the order. It’s just one of the closest food places from where I live. Another order I added is where it looks like they just tossed my order all around and I’m glad I checked cause they almost forgot my mashed potatoes. It’s like these folks at this jacks don’t read the orders they are making, it’s the only jacks I strongly dislike.
-
February 2024 by Irma A Leiva
I wasn't there
-
February 2024 by Raymond Yarbrough
You can never get waited on if you go inside because they're always worried about the drive-thru also the food is like it's old and the quality is just
-
February 2024 by Geri Finney
Food was cold and
-
February 2024 by joe johnson
No Grits Every Day At 530am. Sign says open at 4amAt 530am Jan 26th closed. May Need To Check On Management
-
February 2024 by Luther Morehead
Great food and staff.
-
February 2024 by Cintia Ross
I love Jack's but this one is horrible. Slow , dirty , careless and rude employees. Bad management.
-
January 2024 by Sexy K
No wait. Great food and nice
-
January 2024 by Tammy Melton
I'm tired of them messing up our order , Everytime & the young ones are very rude.
-
January 2024 by Brian Wheeler
Waited 10 minutes...didn't even get a chance to order...wasn't going to pay to wait more. Service was way better with the old building.
-
January 2024 by Katy Wallace
My husband stopped and picked up some food for us on his way home. We both got chicken fingers and BOTH of ours had HAIR ALL IN THE CHICKEN. This is DISGUSTING. Nobody wears hairnets in this location any time that I’ve been in there. I’ve called multiple times and no one will answer.
