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April 2024 by Melanie Pineda
Employees are disrespectful and get mad over having to do their OWN job. If I could put zero stars I WOULD trust me. Cause how in the world does one person manage to mess up so badly to the point I have to come back numerous times and almost have my power cut off?
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April 2024 by Michael Chabot
Like the convenience of the kiosk.
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March 2024 by John Diaz
Paying power bill
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March 2024 by leigh a. griffey
The price you pay for electric is insane. The staff inside are the rudest no manners have no work ethic absolutely no people skills. Im speaking from my own experience when I say things. They wanted me to pay a $700.00 deposit for my home. And then turn around and pay a $500.00 deposit on a detached garage/shed on the same property. Never heard of anything like this ever. After visiting the office the very next day a woman rudely try to tell me that there's 2 homes and I was trying to get electric for free. Yes it's 10acres ,pond,house,pool and the garage/shed that is separate. Now to my knowledge she has never been there, never offered to send anyone out to see what is what. I made a complaint about this to the higher-end. Recently I have read that there is 138 complaints
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February 2024 by Mark Paul
Things were good other than the ridiculously high price.
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December 2023 by Grant Weaver
Always have had great experiences with Alabama Power
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December 2023 by jonathon morie
Helped with my service and was very friendly
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December 2023 by Noel Steele
I would give zero stars if I could . Do what you can online or on the phone. The 'lady' that I spoke with at the window was unhelpful and rude.
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December 2023 by Tammy Seymore
The customer service people are so nice!Thank you!!
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November 2023 by adam mcdade
Monica Thomas the sales consultant is the most intelligent and well trained sales worker for Alabama power. She sold a high tech refrigerator and stove to my family for Thanksgiving 2023 at a great sale price. Thanks again for your hard work.
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September 2023 by Yolanda Sigler
Alabama Power is very nice Mr David is a very nice man sold us a refrigerator I just love him he is so helpful Thank you Mr David
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August 2023 by Gregory Davison
Well they would have got a five-star with all the money that they they can't even have one working kiosk
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August 2023 by Rana Reese
Clean. Nice.They just HIGH
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August 2023 by Raquel Tovar
Almost like a best buy inside. Wow !!!
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May 2023 by Timothy Schultz
They only get 4 stars because I have to pay my always high bill there but it's actually pretty nice in there.
