The American Eagle Store offers a mixed customer experience. While some customers praise the excellent customer service and intuitive understanding of their style, others express frustration with changes in the fit of their pants. The store's staff, including Tanika Mitchell and an employee with extensive jewelry, are reported to provide outstanding assistance and personalized attention. Overall, the American Eagle Store provides a varied shopping experience, with both positive and negative aspects for its customers.
I would give it four stars and used to give it five stars, but they’ve changed some of their offerings. They changed how pants fit. Frustrating cause now I have six pair of pants that can’t do a damn thing with.
February 2024
Shout out to Tanika Mitchell for helping me and my daughter shop at American Eagle for the first time. We greatly enjoyed our experience.
December 2023
I’m not sure the guys name but he was wearing lots of gold jewelry. Me and Nathan came in and he helped us and had amazing customer service skills, he definitely deserves a raise!