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October 2023 by Liam Smith
Government blvd location,(Springhill location just as bad)I had the unfortunate experience of dealing with an audio installer that ranks among the worst I've ever encountered. To put it bluntly, you'd be better off driving to Atlanta, New York, Alaska, or even Canada for your audio needs, as the time and frustration saved would be well worth it. About seven years ago, they attempted to sell me a used battery at the full retail price and expressed anger when I declined their dubious offer.The ordeal continued when I purchased $1100 worth of speakers and requested their installation. Initially, they assured me that my choice of crossovers was suitable. However, a week later, when I brought the components for installation, they inexplicably changed their stance and raised their voices at me. Their behavior was akin to a stern father scolding a red-headed stepson. I am not exaggerating the owner literally yelled at me.As if this weren't bad enough, their incompetence led to further damage. During the installation process, they broke my car door, had to wait the days for them to find a replacement. Frankly, I remain deeply unsettled by the entire experience and eagerly anticipate the day when I can put it behind me. To add insult to injury, one of their staff members brazenly boasted about a contract they held with the sheriff's department. While I cannot confirm if this contract is still in effect, it raises questions about their operation. Perhaps, one of the law enforcement officers will come across this post and reconsider their association with this establishment.This narrative is meant to highlight the disturbing level of unprofessionalism, negligence, and questionable business practices I encountered, with the hope that it will grab the attention it deserves and serve as a cautionary tale for those seeking audio installation.
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December 2022 by Jim S
We needed some security system related work done on our clients new Ford F150. Thomas at Audio Unlimited handled the repair for us and did a great job. Scheduling was quick, work was professional, and cost was very reasonable. Five star service!
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September 2022 by Charlie Bishop
Great service and great work thanks
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February 2022 by Brittani Finch
I am passed off i went to yall to fix My amp and speakers Friday they said I was missing a card coming from my amp then he came back and said my amp not working ok I pay $65 to check my car then I pay for the amp$150 the I realize my old amp is not and my car my amp was working when I was driving 18 hours coming from Rochester NY now I'm Alabama I really think he try to play to pay more money I went back today it stop working again at 2pm then at 5pm it stop again so I got to wait to Tuesday I need my money back and my amp asap.... they making a fool out of female im really upset
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February 2022 by Angel Kerney
Took our truck to get the automated engine start put in...they finished in a few hours..I was very impressed.
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November 2021 by Marisa Faulk
Love the service and the hook up on the sounds
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August 2021 by Scott Hodges
Got a quote to install a Sat radio to my existing radio and then hard wire my radar detector, this is a new car to me and has an aftermarket Pioneer unit. They started the work and then told me it needed to be totally rewired as whoever installed did a messing job and wanted an additional $65 to do it, it could cause a fire. It was all apart at that point so said go ahead. When they got done paid for it got in and my radar detector was not hard wired in, still on the cigarette adapter. He said they forgot about that and they pull it back and did I have a wire for it. I told him no as I said when we first talked I was moving it from another hardwire. So he said he would pull it back in but I would have to pay an additional $30 for the wire that they'd have to order and I'd have to come back. I live across the bay. That was it, I left and ordered my own wire for $12 and hooked it up.
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May 2021 by Jack Meoff
Have a appointment coming up ! Would have BEEN TODAY but their closed on Mondays. With the pandemic, I think they s h.m ould open on that day to play catch up from a year ago! But I've done bans before and THEY GOOD at what their doing wit music!
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April 2021 by Lainey Raynor
They went above and beyond!
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April 2021 by Sally Williams
So nice
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March 2021 by Twanna Washington
Doesn't even deserve star. We went in at 12 for a simple amp and sub install that we were told would be done in 2 hours, but it took 5 and a 1/2 hours. The manager was inconsiderate and nonchalant about the situation. When we complained his words were "it should have been done hours ago and I'm pretty much paying you now for installation" then he walked away. We will never do business here again.
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October 2020 by Michael Thomas
They got my sunroof closed for me
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July 2020 by Jm
Did great work and very nice
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May 2020 by Micah McDonald
After installing subwoofers my lock and unlock did not work on my key fob or my door controls. When I called to let them know he told me “it was like that when we got it”. I know this is not the case because that is how I got in to drive over there. Offered to look at it but didn’t seem like they would make it a priority to fix after I spent 200 dollars. Do not waste your time and money here
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May 2020 by Schuyler Powell
Just over all bad energy. Very unprofessional
