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October 2023 by Bobo Jones
Good people who help as best they can
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September 2023 by Phoenix Gamer
The personnel working there were very easy to speak with, and very cheerful! Their expertise in cars helped me learn more about my 2000 Toyota Celica GT more than any tutorial I watched at the time!
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September 2023 by David Smith
Good people the sales manager atDawes and cottage hill had a fan belt for my 30 year old f150,( which mine had just shredded) and saved me a ton of time and trouble.Thanks Guys
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June 2023 by Mark Thomas
Staff was very helpful with my issues
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June 2023 by Rebecca Santos
Very helpful. Easy to find items
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March 2023 by Amanda Knowles
Just to be clear… this five star review is for NANCY…. SHE was AMAZING! She helped me more than I have ever been helped at an auto parts store. As a woman, it is a very intimidating environment and she made me feel very comfortable while informing me of what I NEEDED and WHY I needed it. She then proceeded to actually TEACH me how to install the CORRECT wiper blades for my vehicle and informed me how/where to get them. (After I went to a different Auto Zone earlier in the day and was sold the WRONG ones) I just wish her coworker (a male- I did not get his name) would have been a little more courteous and let her actually do her job, you know… helping the customer in front of HER… instead of interrupting us constantly asking questions about the computer to help his own (male) customer. Maybe he needs a little more training before he should be able to “help” customers. Especially considering the fact that he COMPLETELY ignored me when I walked in while he was stocking (something very important I’m sure…) as I waited patiently for Nancy to finish with the customer ahead of me…sometimes good service is worth the short wait! Thank you so much for employing people that actually CARE about their customers!
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February 2023 by Mer1in Perdolative
The service here is not the worst, but it's not the best.
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February 2023 by kathleen Hall
Nancy was super awesome helped me with everything even got my blinker fluid ???
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January 2023 by Travis Duke
Great service . Nancy is very knowledgeable an always very helpfulI recommend go by to pick up all auto parts you need
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January 2023 by Allison Cook
Customer service bad. Small balled men in there
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October 2022 by Erin DeFelippo
If I could provide zero stars I would. After being in the area a little over 16 years, needing something for the first time in almost 8 years, I have no idea what was happening this morning that I was such a bother.First, when I walked in the door, there was a boy and a girl, I say this because they both looked young. The girl was sitting cross legged on the counter. I have no idea where the boy came from. I initially had the item in mind that I wanted but I wanted to be able to browse as well to see WHAT other options there were.Second, I was not given the option to browse. I was lead to the section, handed my item, lead away, and to the register. I asked if I could or should put in my phone number, I was told "No thats not necessary".Third, The girl who was sitting on the counter hopped off the counter when the phone rang. She not only was asking the customer "Why are you always working on cars" but proceeded to say something when I was leaving and then replied to the person on the phone "Oh there was somebody in here" - Okay, Karen as this may seem but your supposed to be professional, you stood with your back too me and the boy kept running away so much so that after my transaction was complete he didn't even give me my receipt (Thankfully I have the digital copy from my bank account). Then on the way out the door I plowed into the door that was marked "OUT" because it was still locked. TO which I responded "Your door is still locked" as I went out the other side and got a response of "K, thanks."HORRIBLE customer service, HORRIBLE experience, I was rushed out of the store with no chance to even look at other items, I even made a false statement before cashing out to make them slow down...knowing that "fix-a-leak" was for A/C's I said "Hmm I wonder if fix-a-leak would work for slow leaking tires"...even was rushed through that process as well. Sorry to have INCONVENIENCED anyone just by trying to shop.
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October 2022 by Jesse Brown
Mr. Rodney is my go to whenever I come to Autozone. He is always helpful and checks to make sure that the right parts are in the box. Thanks again for the Rodney and to the owner.
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October 2022 by Jerrod Dumond
Great customer service!
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April 2022 by John White
The employees are knowledgeable and friendly. I've been a customer for decades.
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March 2022 by Alisa Loyd
Today you rock thank you for all your help with my battery.
