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March 2024 by Renee Reaves
Dr Heaton and her amazing staff were incredible recently on a very hard day with my beloved elderly yorkie.❤️?
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March 2024 by Austin Younger
Criminals, took advantage of my wife and overcharged for a ton of services and medication that is not even necessary despite me specifically recommending against during pre evaluation consultation
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December 2023 by Soru Mika
It's rare that I have a positive review for any kind of medical facility (human or otherwise), but my experience and Banfield was great. The receptionist was quick and professional, and did not give me the runaround about pricing - she explained every charge in detail. The veterinarians are very thorough and professional, and I was impressed by the way they handledy cat's emergency visit. They let me know what was going on in between procedures, and explained my cat's condition in a way I could understand. I'm overall very appreciative of the care my pet received here.
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November 2023 by Anthony Bowler
They have been super helpful and are always quick with care and advice. Haven't had a single bad experience and we have been going for about a year now. Our cats are wonderfully cared for and always come back with any information about treatments illnesses, if it is relevant. Great staff, good prices.
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July 2023 by LeSean Lynde
I cant thank this team enough, it's been I want to say a year since they saved my cat Naples, I thought he had an abcess or something that had burst open on his neck, while he was in surgery they loacted a string and sewing needle coming from that same spot he had swallowed and his body was expelling it, I am so grateful to them and they will always have our business, Naples isn't just a cat, he is family and we will never forget them for all they've done.
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April 2023 by H R
My dog had a hematoma, husband rushed him there on a Saturday to help the poor guy. They drained his ear wrapped it and sent him home with an almost $400 bill only to have his ear refill less than three days later. So we took him to his vet they did the surgery and charged us less than here.Waste of time and money to bring your pet here for help. Ridiculous that they can get away with charging so much money for so little help.
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March 2023 by Matt Riales
We had to bring our Georgie cat bc he was very sick. His labs showed nothing abnormal, and the ultrasound did not show any kind of obstruction in his intestines. Within the hour we were there, his condition changed drastically! He could barely lift his head, breathing heavily and his heart was pounding. With no answers or the slightest clue how to treat him, the only option was pumping him with fluids and steroids to keep him stable while they tried every option to help him, so we decided to let him go peacefully. The vet called us about 90min later saying she was unhappy with not being able to provide us with some kind of answer and decided to do an autopsy. It turns out, one of his intestines was cut or ruptured, and that caused him to become extremely septic. If we had decided to try to treat him, he still would have passed, while continuing to suffer the entire time. With the doctor's help, we made the right choice. We love you, Georgie! Thank you to the entire Banfield team for being there! You will see us again for any vet visits!!
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November 2022 by Tay
I am giving 2 stars for the staff and vet's friendliness. However, I felt that we were presuref to spend more than needed. I had a free visit with the AKC registration of my dog. He had a slight rash we wanted to check out. Understandably, they beeded to run a series of tests to determine the cause. We were advised to also get a few boosters and vaccines that we thought he had already but we're told no. It turns out he already had them as we thought. We were told he had ring work and to call after two weeks if the treatment didn't work. It didn't. We called and were told next steps would be very expensive and they were not sure it was ring worm. We decided to take him to our county vet. He gave him 10 days of antibiotics for 15 dollars and was all cleared up. We felt a little oversold.
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October 2022 by Kami Ford
Brittany is very rude... I use rude loosely because I feel she's racist being that she has treated me and my husband the same way on separate occasions... I was dropping off and she left me standing there with no acknowledgement for 15 minutes until a white man walked up she spoke to him then asked what I needed. So today my husband calls me after he picks up the dogs and say he was at the counter Brittany was at the computer a white women walked up and she looked around him to ask the women what she needed and the lady told her my husband was there first so she then helped him... idk what her issue is but if she can't address all customers the same irregardless of race she shouldn't be at the front....
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July 2022 by Erica Letto,mkkko
I purchased a Seresto collar for my dog which is over 60 dollars. I bought my dog in for shots and exam. Picked my dog up and no one could find her collar, all that money I wasted. I came back another time to bring my cat and asked if they found it and they still couldn't locate it
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July 2022 by Priscilla Young
Great place for your pet care. Friendly environment. Awesome place to visit.
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June 2022 by Dawn Davis
I would not take my fur babies any where else! I have high expectations! My pets are an extension of my family and Dr Bob and all of the staff are the best! I have been using this location for six years and have never.once been disappointed in their service. They even call you the day after the appointment to check on them. I would give them 10 stars if I could do so.
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April 2022 by Sandalena Howard
My dog loves the folks. They are amazing with my husky. They make sure he is taken care of. I love their wellness monthly program, too. It saves me so much money.
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April 2022 by Tyra Santucci
I was impressed. My roommates dog is being treated for heartworms. Not only were they thorough but they took the time to explain in detail what the process from A to Z. Again I was impressed and that is Extremely hard to do these days. Highly recommended
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March 2022 by Cary Scott
We had a doggie emergency and they found the time to fit us in. We are very grateful ?
