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October 2023 by Bricyn Floyd
My family and I were driving to gulf shores and our brake line blew. We hobbled our way to Bay City and they were more than accommodating. As soon as we pulled in they assessed the car and had the car ready in about 2 hours. After they finished a mechanic named Richy test drove the car and he found that an additional part was missing. He put it in and we were gone 15 minutes later. My mother met a new friend that was working at the desk, she was very pleasant and great to talk to in the meantime. James was very professional and gave us detailed information about the part they added. Highly recommend!
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October 2023 by Molly Blomeley
Long post- my daughter just moved to Mobile 3 weeks ago and had an emergency with her car this weekend. We called right when they opened and told Steve the issues. He said he would do all he could to help. She barely got the car there but they immediately started helping her.Turns out the previous oil place had not replaced the oil when they changed it out 4 weeks ago. (Allegedly of course. ?) She had it checked two days ago at an oil change place in Mobile and they said it was fine and they didn’t see an issue. Steve was flabbergasted and said he is surprise it has been driving! So, he did all he could to get the car in working order again and kept in contact with us every step of the way. Having an 18 year old over 4 hours away stranded is a parents nightmare and Steve certainly eased our minds. He treated our daughter as his own and we are very thankful! Clearly finding honest people is an issue in todays world and we are extremely thankful to have found one of the good ones! Thank you Steve for taking care of our daughter and getting her car drivable again!
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August 2023 by Anja Louviere
Had a flat on a Saturday, after they were closed!!! They still helped me out, and got me and my son back on the road again!! So thankful, and highly recommend!!!!
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August 2023 by Jay Williams
They are very fair and knowledgeable and straightforward with you. They even change tires on scooters. Nice business. Must come see them.
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July 2023 by Joseph Sneed
They do a great job I take my car there All the time
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July 2023 by Ann Mitchell
These guys are great, they identified the problem and fixed it in less than an hour.
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February 2023 by Bradley Marston
Always very helpful and informative on your vehicle and its condition. 10/10 service always will recommend
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February 2023 by Demarcus Lymon
Thanks to my former boss Kevin Booker in 2019 for recommending these guys to restore my alignment??
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November 2022 by Joel Delisle!!!
Very friendly and thorough. Highly recommend and will return.
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September 2022 by Michael Lundy
If your looking for a great deal check out this place, locally owned and honest people, can't go wrong here!! Always support local, ask for big Steve or Shane, great guys!!
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September 2022 by Colleen Gamble
I was ok with them until Shane lied about me abandoning my car then had my finance company pay him a thousand and some odd dollars when I only owed him 578 remind you he said storage fees when he had my car for three in and half months before he even completed my car I will be seeing you in court for the money I had to pay them over to get my car back because of your lies I will never recommend anyone to deal with these thieves
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September 2022 by Garrett Johnson
Very fast service, team was friendly, and the waiting area was nice.
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June 2022 by Jay Murphy
Great experience at Bay City Tire & Wheel. Shane was very helpful in helping me pick the right tires & explaining all the work that was done. Prices were reasonable and I never felt any sales pressure to get more done than necessary.I will be going back in the future and will recommend them to others.
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June 2022 by jonathan laskiewicz
Honesty from the get-go. Truck went in for a rotation and alignment, they found bad U-joints, bushings, and drivers bearing. Showed me immediately and replaced with upgraded replacements. Was only without a vehicle for two days. Great work!
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May 2022 by Gary Todd
By far the best service in town. 1st class troubleshooting problems and will get the job done asap. They stand behind their work and do a 1st class job. Great family business I wouldn't mind sending my daughter there.
