-
January 2024 by Mary Eve
If you're looking for the worst place to stay, making oneself feel like trash...this Baymont by Wyndham invites you to stay. Bathtub didn't work; not even a drip. Two pillows for a king bed. The pillows were paper thin. The comforter was a throwback from another Era. Trash was all over and outside guests doors. The best thing, which probably helped .e sleep, was the abundant fragrance of weed.
-
January 2024 by Kentrelle
This was the worst motel I ever stayed to in my life. Me and my family came to mobile for business wise and at the last minute we needed a room to stay at. We arrived here and my husband went to get a room. The woman at the front desk showed him 8 rooms and he was able to choose which one he wanted. He said all the rooms were disgusting but he chose the best one out the 8 of the rooms. The woman told him that half of the motel is under remodel. None of the rooms had a microwave. The woman lied and said she would get us one from another room the next day, but she lied. They were so stingy with towels and toilet tissue they start telling us they don't have any toilet tissue so my husband had to buy our own tissue. We had to go in the lobby and warm food in the nastiest microwave I ever seen. So we started eating out everyday. Also every 3 days we had to go back and get another key because they kept resetting it I don't know for what reason. Sometimes we needed to go in the lobby and the front desk had it locked for a while and we would see them coming out of anothers person motel room. One of the front desk workers were seen fighting with her boyfriend outside one morning. I had also got packages delivered there, my first package I received. My second one was stolen. I went to front desk to get my package and the text message hit my phone and let me know it was delivered the woman who was working that day lied and told me they didn't deliver it. So I opened and investigation claim with USPS and the deliver person on that day said it was delivered. So after I file an theif claim. I called and asked the front desk for the owner and they told me her name. So I finally called the front desk when the owner was there and I told her about what happened with my package and it was stolen by this woman did not care or have anything to say. I do not recommend. Worst disgusting motel I don't see how it's still in business. It needs to be SHUT DOWN. ITS NOT STAY ABLE OR LIVABLE BECAUSE I NOTICED THEY HAVE ALOT OF PEOPLE ACTUALLY LIVING THEIR. SHUT THIS MOTEL DOWN OR INVEST FULLY AND REMODEL IT THE RIGHT WAY. The picture with the black car is the woman who was working the day my package was stolen and she lied and said my package was not delivered.
-
January 2024 by Howard Y.
Where do I even begin..Booked a one night stay at Baymont by Wyndham Mobile from my travel credit for 1/13... arrived at the hotel after a 7 hour drive to find the front door locked.Receptionist was nice and even gave me the room key to check it out first.. this is where things took a change for the worst.First room she gave me the key to, had the TV ripped out of the wall mount and none of the light fixtures worked Second room, was never cleaned from whoever last checked out. Still had dirty bedsheets, trash, weed and tv was left on. The third and last room I took a look at, had no light fixtures, no tv, roaches and stained carpets.I told the receptionist I'll try other hotels around first to see if they have a room available, and if so, I'll call back to cancel this original reservation.Luckily, I was able to find one at Marriott. However, I tried calling back to Baymont 8 times and no one bothered to answer. So I drove up to the hotel again and Lo and behold, no one was at the front desk and door was locked. I can't begin to express my discontent and how awful this experience was. I even called my travel agency to see if I can get my travel credit back, and even they couldn't get through the phones with themAbsolutely and utterly pathetic If I could give a 0 start rating, I would.
-
January 2024 by arthur smith
Awful! We sat in the lobby waiting 15 minutes until the employee showed up. He was nice, but when we walked into the room, it smelled like smoke, half the lights didn't work, the smoke detector was hanging from the ceiling, the king size bed only had 2 small pillows and was leaning to one side. The bathroom was dirty, and the drawers on the dresser were all broken. I went to the desk to see if maybe we could get a room that looked and smelled a little better. We were told that all the rooms would look and smell the same while they were renovating. We asked for a refund because there was no way we could sleep there, so now we are waiting for that plus the $50.00 deposit that they charged us that we didn't know anything about. I understand having to renovate, but don't rent out subpar rooms at full price and expect people to be okay with that.
-
December 2023 by Kandace Rush
If I could give a minus 100 rating I would. The worst place I've ever stayed in my life. . They had no hot water, no fridge, no microwave, no towels, tiny fuzzy tv .found a lice bug on me after I left. Power went off in the middle of night. It was absolutely disgusting. Please just put a few more dollars with this rate and save yourself a night of miseryRooms: Absolutely disgusting. Worst hotel I've ever had
-
December 2023 by Mocha Ginobili
Has to be the nastiest hotel I’ve ever “stayed” at. Lady at the desk was nice enough, went to make sure the room was clean, came back 10 mins later and said it was okay. I walked in and immediately walked out. Giant hole in the wall, floor hadn’t been vacuumed, broken lamp in the corner, I’ve slept in nicer trap houses.Under no circumstance should you stay here, spare the extra $10/$20 for anything else. Check pics.
-
November 2023 by Jay H.
Me and my two friends stayed here a couple of years ago on our way back to Chicago from Florida. This is the worst hotel I've stayed at so far. When we got into our room I went into the bathroom saw 4-5 roaches on the floor alive, the room was dirty and nasty, when I looked under the bed I saw another couple of roaches dead. On topof that we saw what looked like green slime on top of the pool and the outside smelled like urine and trash was everywhere. So we ended up sleeping in the car. Someone needs to tear this place down to the ground.
-
November 2023 by TheGeekAtl
I made reservations through Priceline and I asked to see the room before check in. The staff member walked to one of the rooms, and it was filthy. The floor was not vaccumed, the comforter, sheets, and pillows were dirty. She said that she didn't have any cleaned pillows nor linen.I did not accept the room. So they called the owner "Rupal" . She's yelling and screaming over the phone worried about me recording her staff. However, I explained to her that I had problems with her staff, it was her nasty, filthy hotel. It was absolutely disgusting. And she knows it. Priceline was on the phone with me throughout the heated exchange. They knew that I didn't accept the room, but will not give me a refund.I feel that both Wyndham and Priceline is fully aware of their franchisees poor housekeeping and bad customer service, which is the reason for their "no refund" policy. I have a case number with Priceline and gave it to my credit card company and attorney.Do not book at this roach motel. It is a biohazard. I will also alert the Mobile County Board of Health. When planning trips, book directly with the hotel of your choice. Avoid third party booking sites, and avoid Wyndham's lower rated franchises. If it's lower than 4 stars, ITS A DUMP!
-
November 2023 by Shunk Company
This is one of the worst most run down hotels I have ever been to, and I have traveled and been to a lot of hotels. Do NOT stay here! Just awful! The gentleman was kind at the front desk. They have no breakfast, no pool, the building is in complete disrepair. No microwave and the fridges are old and falling apart. Do not stay here! There are much better places for a few dollars difference. I should have read the reviews better. This one ended up being the worst of them all!
-
November 2023 by Marvin Asberry
This is a 1st of the month Crack house. Believe me or not. I wasn't able to force myself to stay. Rooms were horrible went into 2 different ones. Roaches, filthy sheets, broken beds, house keeper should be ashamed. The smell alone was awful.
-
October 2023 by Becky B.
A one star because I had to give a start to leave a review. But they deserve 0 stars. They have bed bugs They refused to give me a refund and overall acted as if I was the problem not the bed bugs.
-
September 2023 by Mary
The woman checking me in was nice, but in the first room she offered me, I had to reject. She had warned me about previous water damage and said it had been cleaned. Clearly, it had not been cause it hurt my eyes and lungs as soon as I opened the door. They moved me next door, and I accepted being tired from a long road trip. The smell of smoke was bad, being it was a non-smoking room. Check out the pictures. On a positive note, there were room unavailable due to a makeover, or so I was told. Oh, the one with pee in the toilet bowl, it was there when I arrived.
-
September 2023 by Felicia Craver
The WORST and nastiest hotel I have ever been to, there were shards of metal all over the floor, horrible stains and smell, BAD WATER DAMAGE IN ROOF, no blankets on the beds, wholes in the bathtub and roaches!! I sat my to-go box of food on the counter when we walked in and the bugs immediately came out… we had 2 rooms, both horrible!! We were there for 5 minutes and left to go some where else.. if I could give negative star reviews this would be the first..
-
August 2023 by arkirra mccree
This room is so sad !!! The rooms online look nothing like the room in real life. No iron, microwave, refrigerator, dead bolt, NOTHING . Not even a comforter!! Just a sheet and 3 mangy pillows SO FLAT !!!. Legit looked like someone was biting in the toilet seat with their teeth, customer service was trash he had the nastiest attitude, was talking over me and etc. This hotel need to be tore down. Change the name to motel 3 is anything !!! No ice machine, no breakfast and definitely no water in the pool. SAD .
-
June 2023 by Marsha Norris
HORRIBLE! I didn't feel safe at all with the people hanging around outside of the rooms and the condition of the room itself. The room was in desperate need of repairs! The toilet moved when I sat down on it! The toilet seat was horribly stained and needed replaced! The room door barely had a lock. The room didn't even have a refrigerator.Don't stay here! It is awful